Rock Tops Surfaces - Springville Countertops and Flooring

"My husband and I started our countertop process in January, we paid in full and then after Weeks passed, we literally heard nothing- no phone call/email/text/nothing. After going in and following up we learned that the man who helped us was no longer working there and hadn’t bothered to do anything with our job- zero progress has been made even after a month after waiting/paying. Kim went ABOVE and BEYOND to push things through. She apologized countless times about a mistake that wasn’t hers and completely changed our experience into a good one. It takes a special person to be able to diffuse a situation as well as she did. We are so grateful and can’t recommend Kim enough."

"Came here with my wife to get our carpet hard floors and countertops done it is a small house 3bed 3bath and we are pretty young so I am assuming that’s why they didn’t take us seriously. We had a scheduled time where they were supposed to come out and take measurements and the guy was a no-show. I went in the day after to find the same guy sitting behind the counter saying “look at me I’m sick. I didn’t even come in yesterday.” Like okay, I understand but a call would have been nice, so I didn’t spend my day waiting for you to show up. He said he would come back the next day. And another no show, I called there offices to hopefully reach out so someone else and the lady put me on hold and sent me to their scheduling department where they hung up when the call came though, disappointing because we really liked their options. We took our business to RC Willy and they have been really good to us. Have our measurements taken and ready to pick out some flooring. Wouldn’t recommend these guys unless you fit into the type they are willing to do business with."

"I’ve used Rocktops for 4 different countertop projects and I have been so impressed with their company. From help choosing the right material in the showroom with Amanda through template and install, I’ve been so happy with the people and the product. In the world of renovation, it’s hard to find companies that are reliable and communicative. Thankfully, Rocktops is both."

"Stellar service! Installers were simply marvelous and the work was completed quickly and in an excellent manner! You can't even see a seem in the granite! Thank you Juan and Company! B. Horrocks Springville Utah"

"We recently had kitchen counters installed and a counter on the master bathroom vanity. The people at Rock Tops were really great. They were friendly, super helpful, and quick to get us quotes and scheduling. We had a minor delay due to an oversight on the granite slab chosen but it was quickly resolved. I would suggest to the customer always double check the info. The man doing the template and the installers were fabulous. They were on time, very professional, friendly, and did a perfect job. We would definitely recommend Rock Tops!!"