Little Dogs Resort 4095 South Main Street, Salt Lake City, UT 84107

"If I could rate less than one star I would. When I came in, the owner Jen was screaming at her husband in front of both employees and customers. She also kept berating employees in front of everyone for ridiculous non-issues. When I came to get my dog the next day, she was scratching a lot and seemed generally weary of others. When we got home, she scarfed down her food and drank nearly an entire bowl of water which she has never done before. She also ended up having fleas and I am certain that she did not have them before. Do not come here!!!"

"Be aware of staff and the owner, Jen. They are extremely rude. I was given much false information on booking my dog for an evaluation was never able to complete it. I made an appointment came in to do that, but was told they couldn’t complete it Since they require a minimum of four hours. I was told they would hold my reservation time of the stay until we could complete the evaluation another time after a 45 minute drive each way. The staff member assured me I would still have a spot for my dog until we can perform the evaluation . I called when I knew I had the time to come back to book the evaluation and was told that my dog doesn’t have any kind of hold and they now do not have any room. even though she assured me how many spots are left and I would still have a spot. Obviously a little annoyed that I was given more false information. I asked if I could talk to the manager about it and explain the situation. She called me and said she will not be taking my dog based on my dog failing the evaluation. She even said she spoke to me person about my dog and she failed the evaluation. If she looked at the record She would see that I never paid for the evaluation because I never came in for it ! She got me confused with another customer. She even said that she spoke to me at their location, which NEVER happened. My dog never was never able to do the evaluation, I didn’t come back a 2nd time, and never met Jen. She did not care and said the phone call was recorded and said I treated her staff rude on the call. (she and keeps referring to me as someone that has come a 2nd time completing the evaluation) I’ve only been there once! Very unprofessional I will definitely tell my family to stop going there and everyone else."

"Little Dogs takes the health, safety and well-being of the dogs very seriously. Im glad that recent one star review was posted because it shows how seriously we take our policies which are in place for the safety of all the dogs that come in. I was one of the staff members working when the incident took place and I can say Jen took the situation very well. She calmly explained our policies which are constantly stated to everyone who walks through the doors and why we have them. The staff here love every individual dog like they’re our own and none of us would want to see them get sick during their stay. If you’re looking for a good place to board your dog or even bring them to daycare, this is the safest place to do so."

"I am so so thrilled to have found Little Dogs Resort. I stumbled upon them during a boarding crisis after a Rover failed us - we were already out of town and they graciously walked me through all the registration over the phone. My Pom is normally anxious but really seems to enjoy his stays with them, thanks to their attentive and knowledgeable staff! We love the photo updates during his stays, as well. I've worked with Ava Veater, Jacob Stone, and Katie Johnson, all of whom are kind, quick to respond to any requests or questions, and make booking new stays a breeze. I highly recommend this team and their services!"