KAY Outlet 7638 West Reno Avenue, Oklahoma City, OK 73127

"I’ve had the best experience every time I go in! The staff are amazing, we receive excellent service every time! The manager Niria, is the absolute best! That woman deserves a raise! :)"

"Niria checked in my ring before service. She was friendly, knowledgeable and very helpful. I couldn’t have asked for a better process. Also, my ring came back in great time AND they re-took the gemstone pictures to verify my gems. (Male employee, sorry I can’t remember his name. Came from the Yukon store) Top-notch to not have to ask for those types of things. Will be going back. Ty so much!"

"Shipped off my ring for sizing, the lady told me it would be ready in 3 weeks and gave me a date of March 29th. I called on the 29th to check and the lady said it was not in yet and they will call and email me once it’s ready. Today is April 2nd I called back and another employee told me it’s been there since the 23rd. It’s extremely frustrating because I had push back my entire wedding and cancel reservations and lost 2 different deposits total of $8,200 only because the lady told me the ring was not in yet but it was at the store the entire time. I don’t understand how that is possible but whatever, hopefully this doesn’t happen to anyone else. UNBELIEVABLE. Update: When I went into the store to pick up the ring, the manager, (Nira) gave me a Kay Gift card and was extremely nice. Even though my overall experience was not great but she definitely tried to make it better, which worked. Thanks!"

"We had previously had a bad experience with a competitor (right next door), so knowing we had an exchange policy, set foot in Kay. We were happily greeted by Ray and her associate (sorry for not catching both names). After telling them our story, they were more than happy to show us their selection within our budget. We found a pre-owned ring that fit the fiance perfect, without needing to be sized. After sharing a few laughs and knowledgeable information, we had made a purchase with Kay and set out to return our ring bought from the competitor. I am super pleased with our experience, and would recommend Ray at Kay Jewelers for all your jewelry needs. Ray, you have earned a lifetime customer in us. Thank you for your great service."

"I had a great experience! Went there to get my brother ring for he's upcoming wedding. Ended up with my brother's ring and updating my ring for a great price. Adam made sure I got what I was looking for plus more. He's understanding! I love my ring! He was very friendly I literally feel like I walked out with two rings for the price of one. I'm very satisfied with my purchase."