Duvall Plumbing Heating and Cooling

"I don’t typically write reviews, but I felt I needed to express how satisfied I was with the service I received from Eric and Kylon with Duvall Plumbing. I had a 50 gallon gas water heater I needed installed. The techs called when they were in route and arrived during the window of time I had scheduled. They were professional and courtesy. Whatever questions I had, they made sure they were answered. As for the installation of the water heater, their work was so good and extremely neat. They really went beyond what they had to do, with the way they tidy up everything and left the space in a much better state than it was when they arrived. I was more than satisfied with Eric and Kylon, and I appreciated the service they provided."

"My experience with this company was not a good one. It started with the correct tools not being on the van and the tech having to leave on the Saturday. He came back on Sunday and tried hard, but decided at that point that it was "a two man job". On Wednesday, electrical wires were hit, and power to my handicapped daughter's room/bathroom were cut off. The tech took my credit card, but did not bother to tell me that over the phone. I found out from one of my sons later as the tech told him. I placed two calls to the answering service and sent an email to get an electrician sent to the house. The service said someone would get back with me. They did not. It was not until the next day (Thursday) when I called that anyone spoke with me. She had no idea what I was talking about. Laura did get an electrician to the house. It took me two calls to Duvall and one call to the electrician to verify that Duvall was going to pay for the repairs. The floor was left with drywall dust and it was also on the walls. Nothing was cleaned or swept. I put the water meter cover on as it was left in the yard. The 4% up-charge for using a credit card was the cherry on top of this expensive mess. That should have been told to us upfront. As a teacher, every penny counts. I wish it would have gone to another company."

"If I could rate Duvall Plumbing 10 stars I would! Bobbly came out to help me and he was incredible. He was so kind and courteous and I cannot overstate how much I appreciate him! Give this man a raise! I highly recommend this awesome company."

"Josh came out to fix our hot water heater. We were without hot water for 3 days and other plumbing companies didn't want to seem to be bothered so we called Duvall and they got right on it. They were quick, friendly, concerned courteous and trustworthy. Highly recommend Duvall Plumbing and Heating and Cooling Thank you for everything and Thank you so very much!!!"

"Joshua was kind and professional during his visit in our home. He explained the pricing and let us know what to expect before he started work. He was very knowledgeable and gave us insight into how our plumbing was set up and how to avoid our reoccurring issue of the drains backing up. I 100% recommend Joshua and Duvall plumbing!!!!"