Goldenwest Credit Union 760 East Main Street, Lehi, UT 84043

"Great and friendly service. A plus, they laugh at my jokes."

"I love banking at Golden West. Love the little branch at Macy’s in Lehi. They’re just so helpful and friendly."

"First time dealing with this bank. I was trying to make a loan payment over the phone, spent 30 minutes between 2 department and being on hold. Then ready to make payments and was notified they don't accept American Express. They said I had to do it in person at the closest location. They gave me this address and said I could make the payments with my AE card as long as I came in person. I came down and guess what? Each of the 3 people working here said they do not accept AE. Why send me all over and waste 2 hours of my day?"

"I don't know that I have EVER had such incredible service from a bank, and I don't even have an account with Goldenwest CC. Sidney went over and above and beyond to ensure that I was taken care of with a bank transfer that my bank was holding up. She made multiple calls and online chats over 2 days to make sure things happened correctly and as timely as possible. Seriously considering moving all my banking to GoldenWest simply because of Sidney. Thank you."

"A charge processed I was forgetful of, so I needed to make a $5 deposit. The Goldenwest ATMs do not accept deposits most times, so I traveled 30 minutes to Maceys to deposit funds before overdraft fees had a chance to accrue. Unfortunately, I was 1/2 hour early. I didn’t want to go home just to turn around and come back, so I waited. About 15 minutes later, this teller walked past and opened the bank. Several others followed. I asked if they were open yet. The blond quickly snapped, “No. We don’t open until 9:00. You need to wait.” I quietly moved across the aisle from the bank and pulled out my phone to respond to a text. A few minutes later, I noticed a man standing in front of the tellers. The blond plastered her warm and friendly smile on and motioned him over 5 minutes early. Looking past him, her eyes caught mine and her smile faltered before returning. She continued on, helping the handsome man. Because I had been waiting so long, patiently, and was dismissed so easily to have been immediately replaced by another—I will absolutely drive an hour to get to another Goldenwest next time. It’s really a shame. The vast majority of my descriptions are overwhelmingly positive. Once in a while, an exception stands out… And here she is—a flirty, immature teller."