Diamond Food Market IGA Van Alstyne TX

"Rude manager brought back a package.I got in the discount section.So I knew it had to be eaten right away but upon opening the package that same day it smelled like it was turning bad.I put it out for the Stray cats. Next day brought back package and receipt was talked to very rudely. By the manager she talked down to me. She embarrassed me. She told me next time to bring back all the been a good customer there. I have never been talked to like. It was some kind of scam to get back $3 and some odd change. I was humiliated and told them when I checked out. I did buy a big ham and said this will be the last receipt. I ever get because I'm not going back there ever. I fortunately can shop wherever I choose to and I do not choose to be talked to there in that manner where I've been such a good customer. For the last 3 years. There have been other things like ice cream. That had been totally thought out and refrozen. And the whole package was crystallized. Had to throw that away. I brought that up to her that I never returned it and she said there's a big difference between ice cream and ham. She totally embarrassed me in front of everyone I don't know who the heck gives her the right to talk to people in that way but she won't talk to me that way ever again. I will never step foot in that store again."

"Close to home & sometimes it's convenient to buy a drink there & cash ack is available."

"Small neighborhood store that's a bit more expensive than the big boxes, but has more unique choices."

"The location is undeniably convenient, although more suitable for desperate circumstances. The meats, fruits, and vegetables on the shelves give the impression of prolonged storage, often appearing aged and unappealing. Unfortunately, their fruit consistently exhibits signs of mold, while the meat appears discolored and less than fresh. A visit to the restroom proved disheartening, as it seemed to have been neglected for years. Instead of serving its intended purpose, it appeared to be utilized more as a storage area. The lack of cleanliness was evident, creating an unpleasant experience that suggested minimal attention or maintenance."

"Fast and friendly service. Always seem stocked on everything, even during the covid crisis. If it weren't for Diamonds, Van Alstyne couldn't survive. Keep up the great work!!"