Locke Supply Co - #153 - Plumbing Supply

"I bought a furnace on 10-14. I returned it one week later unopened. Return processed. I waited two weeks and no refund. I went back in to the store. I was told the return was locked and had something to do with $4 difference in tax rate from Tulsa to Owasso. My information was taken, I was told I would receive a check in the mail to my home address but I had put it on my cc. Now here we are another two weeks have gone by and they still have the brand new furnace and my $955.54. I went back in the store and was told the check was never mailed. No one has ever called me about anything. Then I was told they had authorization to refund my cc on 11-20. Here we are another week later with no refund. This is really unbelievable that they even stay in business. Avoid locke supply in Owasso."

"Kid with blonde curly hair and glasses behind the counter is unprofessional and not very knowledgeable about the parts for where he works, I woulda had to change out my entire project if I had listened to him wasting time and money. Will never go back, Home Depot actually has better prices on some things, for the other stuff I’ll go to Amazon"

"Absolutely profound. Came in with my daughter on a very rainy day of tracking her in and out of stores, for a handful of men to help me figure out what I need and a wonderful woman to help me with my daughter to help get things done, while helping me save as much money as I could. Highly recommend, grade A customer service."

"The only thing I have come here for is air filters for my home furnace. It takes a unique 2 inch filter that both Lowe's and Home Depot do not carry in my area. Locke's is always reliable, friendly, and we'll stocked. Each time I have come for a filter, they have always had numerous. I see a lot of contractors doing business here, which is typically a good sign."

"It’s such a pleasure doing business with company. Danny and Paula are always willing to help out. Professional, kind, courteous, and caring are a few traits of this branch. These people really do care. Dillon and George are great additions too. Never had a bad experience here and I always look forward to coming back. Thanks for all your hard word and dedication. It’s much appreciated!"