Charles Schwab 13710 North Pennsylvania Avenue, Oklahoma City, OK 73134

"Schwab is completely incompetent. It has been next to impossible to initiate a RMD from a retirement account. I’ve talked to 11 different people at this point. Trust me… just use someone else for your investment needs."

"I went there with a question about my online orders and the question was answered quickly and the representative even walked me through the answer to the problem."

"DO NOT BOTHER WITH THIS COMPANY! We tried to get help with our money through this company but they kept giving us the run around . So now we are being evicted. They say they will step in and help when we need it but they don't. I put in my paper the apartment gave me but it wasnt enough for them."

"I have had difficulty liquidating my late wife's substantial account through this firm. I was named as the sole beneficiary of the account and after contacting and visiting their offices in order to facilitate this request, they proceeded to force me to open an account with them for tax reasons. I filled out several lengthy forms and mailed them in. After a couple of weeks, I was subsequently contacted by a vice president, who asked me to come in and visit with him about where to place my investments in the account. He apparently, knew nothing about my request for liquidation. When I informed him that i wanted it closed, he abruptly cut off the phone conversation. Two more weeks went by and nothing happened. I finally called over the their offices again and was informed that the people processing the request did not know I had opened an account and had not done anything. . To date, Charles Schwab has stalled closing my wife's account for over a month. I am not a happy camper."

"This is a financial institution. They have zero atm fees for a reason. They don't carry any currency in their institution, but will allow you to deposit via money order, check or free transfer and you are refunded a credit at the end of the month for any fee charged for using an atm that charges. No international atm fees so if you're studying abroad, or vacationing outside the US, this is a must!!!"