Mary's Maid Services 7009 Northwest 53rd Street, Bethany, OK 73008

"Excellent service! I highly recommend!"

"Best cleaning service there is.. Very friendly professional ladies very satisfied with recommend 100%"

"They do an outstanding job! Very professional, reliable and friendly! Highly recommend"

"House is 676 sq feet. 2 bedrooms (1 bedroom was not thoroughly cleaned as area had boxes so no room to clean or get to window, blind walls) 1 bath living room, kitchen with eating area and laundry area. Cleaners to be there at 10 am, then 10:15, 10:40 am they arrived. We discussed cleaning needs. Cleaners called office, reviewed house. They quoted me $275. Which was for in depth cleaning to include refrigerator inside outside on top sides. House does not have carpet, no dishes or laundry. I left house at 10:45am the cleaners went out to smoke in there car At 2:00 I received a call message was they were finished. I could not return call at that moment. They called again and again. I returned call and they said they were finished and needed the money $275. I was baffled that the house could be completely cleaned in 3 hours 15 minutes. I told the office I expected the work to take longer since the company said it might take 2 days. I was quoted by the job not the hour. I was unable to come to approve service until my car was completed from oil change. So I was to take money by office next day Friday I went to house Thursday afternoon late reviewed the work. Window blinds were dirty, curtains not shaken out or off, pictures not dusted or cleaned, cobwebs in bedroom. laundry room walls, trash not taken out, floor did not appear to be cleaned. Cabinets and doors not wiped off throughout house, top of refrigerator dirty. house did not have smell of a freshly cleaned house. The ceiling fan (3) blades were not cleaned, dust on blades top and bottom. Floor furnace grate was not swept. Hair, dust remained. Under the only bed was dust and cobwebs which appears was not swept underneath. Window sills were not dusted throughout the house. I did not pay for cleaning services on Thursday as I wanted to speak with the service. MARY the owner came to house Friday 2-22-19 at 2pm. She was very rude and condescending when I showed her the areas and concerns. She replied “it’s minute nothing big”. I told her “for $275 the house needed to be cleaned all the way”. So MARY was having the cleaner use paper towel from the house to wipe blinds. When I was ask for a rag I told them they needed to get there cleaning tools as I had paid for that. MARY and cleaning lady returned to office, cleaning lady returned with cleaning supplies and worked til 4:00pm. There was still dust on fan blades! House looked better. Not smelled clean. It was not $275.00 clean. I am requesting $100.00 be returned to me for failure to complete services that were promised. I will agree to pay $200. You returning $75. To me by March 2nd 2019. If You have any questions please call. Thank you."

"The husband booked me a day at the spa while Mary's Maids came to clean the house as a Mother's Day gift. Every Mom's fantasy, right?! The husband really delivered on the gift, but Mary's Maids didn't execute their part. The house was half cleaned at best. It was supposed to be an all over deep clean and was quoted $150. They came out and said it would be $170, but they'd give us a "$10 discount". Not sure of the explanation for the price increase as our house was truly not that dirty. We asked them to use our (Mrs. Meyers) cleaning products. They chose to use their own Scrubbing Bubbles since she "wasn't familiar" with mine. They mopped the floors with plain water even though there was an unopened bottle of Mrs. Meyers mop solution. Plain water for mopping....like what good does that do?! The baseboards and cabinets weren't even cleaned. They bleached the color out of our bathroom rug even though they swear they didn't use bleach. They argued with me for a solid 10 minutes saying that it was already like that. They offered to come back and "make it right" but we really weren't comfortable with them coming back into our home."