Marcone Supply - Wholesale Only

"Terrible experience, Their website is misleading, I ordered an ice maker that showed to be an exact match as mine, but when i received it, it was exactly like the one I found here locally and was twice the price. What a rip-off! They didn't mention it was discontinued and you would receive a wiring harness to replace as well. Don't bother trying to call either, because they put you on hold until you you hang up."

"You pay dearly for the convenience. As a non-commercial appliance parts customer, you'll pay many times more than the retail cost of the item. I just purchased a common Whirlpool motor coupler to the tune of $23.50 + Tax + automatic "lifetime replacement" = $29.31. Get home and look it up. Sears cost: $3.80 / Walmart $7.25 for Whirlpool branded replacements. That's more than just a little mark-up. First time: shame on me... I really regret not reading these reviews or shopping around a bit more. They are just around the corner from my work, so convenience and urgency won this time. On the plus side, they seem to have pretty much any part you may need, when you're in a bind and can't wait for online shipping."

"I have been using this retailer forever. If they move, I follow. The family won't let their "classic" appliances go. The best customer service. Parts always available every time. I am always glad to pay retailer's price. My peace of mind? Priceless! Thank you First Source Servall. I will see you guys next time."

"Called to price a part for a front load washing machine...very expensive. When I finally got the money to purchase, I called to order. The price had increased by almost $40! The customer service is very rude! The part I was sold was over $300 which included a lifetime replacement. When I received the part there was a certificate in the box for a ONE TIME replacement and I was charged extra for the lifetime replacement. That should've been my choice to purchase. The kicker is, I don't need the part I purchased, but need a different part. The part I was sold according to the packing slip is a totally different part on line! Not a good way to do business. This was first and last time to use this place."