Star Nails & Spa

"Took my daughter here to get her nails done for our first daddy daughter dance. The nails looked ok, the edges were bare and not painted when they were finished and I paid $50 for them plus a decent tip. Well the nails did make it through the night but two days later they started to fall off for various reasons. Within 4 days they had all come off. Will never go here again."

"They are trying to run a scam. I took my teenage daughter there to get her nails done and paid for her services on my credit card that I signed the receipt for before I left. When I came back to pick my daughter up, she had told me on the way home that they brought her that same receipt, had crossed out the amount, wrote in a new amount and insisted she sign it. It's my credit card and they had her sign her name. She is 15 years old and can not legally be held to any contract, and that was illegal for them to change the price after I had signed for it. I am heading up there now to get the difference as after calling them they told me to come get it. However I am filing a complaint with the Better Business Bureau and Consumer Affairs in our town, because the authorities need to know about their shady business practices. We will never go there again, but I would love for everybody to stop going to Star Nails so they will get shut down because they are clearly trying to scam people and charge credit cards more money after the fact which is illegal. They are not friendly and act mad whenever you deny extra services. They need to be forced out of business."

"Came in two hours before close and were the only people in the salon. Each of the three of us got the same thing (gel manicure) but only one of us got lotion/hand massage. Jobs were VERY rushed and ended up peeling off after about a little over a week. As we left staff walked out too (despite being an hour before close) and pretended to kick us out of the door! Obviously they didn’t think we could see them. I will NEVER be back and would advise others to not waste their money there. If I could give zero stars I would."

"I went for a simple gel manicure and the lady was rushing for whatever reason. I didn't really feel welcomed. She didnt seem to really care and wouldnt let the gel coats cure fully before adding another coat on. She also didnt even actually do much of the manicure part (making the cuticles look nice, and all that), making my nails even, barely massaged my hands and arms afterwards. Also, when she did the top coat she got it all over my fingers and didnt make sure to really clean it off before having me cure it, so i had some clear gel cured onto some of my fingers until it peeled off about a day or two later. It's definitely not worth $35 and a tip if you ask me. I wouldn't recommend this salon."

"Walk-ins are welcome! We went because the place we were going to go was closed due to Presidents Day. This has a Vandament Ave. but it's actually located in a strip mall just north of the Super Walmart on Garth Brooks. No other customers were in there when we arrived so there was no wait. We were taken to the massage chairs to soak our feet first. They massaged our legs cut, clipped, filed and painted our toes with cute decorations, it was so relaxing. Then we went over to a salon chair to do the gel nails, and offered us some bottles water. I got jewels and decor on each nail. They massaged our arms and hands. I couldn't understand her too much, and most of the time the 3 staff members were talking to each other. It took me paying attention to know when she was actually talking to me. After all our nails were done, we went into another room to lay down on table to get our brows waxed. We were there for about an hour, I loved the selection of colors and it was clean and organized. The employees were extremely nice and all smiles. Everything we got costed us about $200.00 for 2 people. The man at the front desk gave us a stamp card. For 5 stamps-$10.00 off, 8 stamps-$15.00 off. There are also gift cards available. They said the nails will last 2-4 weeks. I like to check out new places, but this place did pretty well."