Holiday Inn & Suites Salt Lake City-Airport West, an IHG Hotel

"Room and whole hotel was clean and comfortable. The only issue I had was the front desk employee was less than warm. The guy had not personable, almost like a robot. And to top it off the room had no microwave. Moar hotels do. I had to go down to the lobby to warm some food up. This hotel also does not have a continental breakfast."

"Typical Holiday Inn and Suites. If you want breakfast, you'll have to go and get seated and wait for it unlike the Express side of the chain. Not once did I have breakfast there because of not being able to just get and go. Most of the places that I go on the road for start their days at 6am, so this was definitely not an option for me. Only complaint that I would really have was the fact that the floor in my room seemed to be hiding something.... I had so many lumps and bumps under the carpet that I almost tripped several times and forget about rolling across it in a chair!"

"Staff was somewhat helpful. Everything slams shut, from the elevator doors to the room doors, to bathroom door, it all slammed shut. Bathroom was spacious for such a small shower. And what better place for a shelf with the towels than INSIDE the shower! Definitely hired the lowest bidder for their electrical as well. Scheduled the first airport shuttle of the morning and it arrived late and with people from a different hotel."

"Love it..place is packed. It has a great view of the Utah nature plus the airport is sooo close . Its a great location . Place is clean and modern, has a restaurant and event rooms on first floor. Loving quarters are on higher levels . Nice and quiet at nite."

"My first time staying at this Holiday Inn & Suites location in Salt Lake City and such a hidden gem! The staff is very friendly and the young lady that checked me in was incredibly accommodating and polite. My room looked like it was fairly newly renovated and was incredibly clean! Not a spec of dust in sight. I wish that the comforter was fluffier and softer but honestly, that’s my only complaint. I was allowed late check out and was not disturbed at all during my stay. I would recommend this hotel over many of the hotels downtown. It’s apparent that management takes pride and care in their staff, rooms and shuttles! Everyone is friendly and the vehicles are very clean."