Office Depot

"My husband and I stopped in 15 minutes until closing to buy a printer. Personally, I feel like a printer with extra ink cartridges is a substantial purchase, but obviously the cashier, *.*., did not think so. *.*. came up to me while my husband was trying to find the extra ink cartridges and asked if I was about ready to check out as it was exactly 9 pm at that point. I replied yes, to which *.*. told me to, “wrap it up.” I’m not sure whether this is a reflection of our youth or Office Depot’s hiring policies, but they almost lost a several hundred dollar purchase. I will not shop at this location again. This rude service reflects poorly on Office Depot’s management."

"I was able to receive exceptional service. Joshua Nutter, the associate, is to be commended for his patient, kind service."

"My wife and I recently had an amazing experience with customer service. Craig and Matt were excellent and proficient with helping my wife and I find all our office supplies."

"I was asked to fill out a survey on my receipt, but unfortunately my digital receipt did not have a link or code to do so! The manager at this store (I believe his name was Craig) was beyond helpful, and you'd be hard pressed to find better assistance elsewhere. I swear he knew the strengths and weaknesses of every printer in the store. One of the best customer experiences I've had in years!"

"I placed an order for a book to be spiral bound. Unfortunately the book was to large and tight to be spiral bound but the employee didn’t realize this until having already cut off the book’s spine. This could have ended badly but it didn’t! I was so impressed with the manager and staff. They called me to apologize but ALSO to correct their error. They paid for a new book to replace my copy. They made sure to do all they could to help with the issue. I value that honesty and taking ownership for their mistake. I’m happy and grateful for the good customer service."