Best Buy

"There are 4 people in line to pick up items from the Geek Squad. No one has been in line the entire time I have been waiting for the customer service line. The employee is looking at her phone. I get you're not Geek squad, but you would think they could help if you are just picking something up. I give you a name, you hand me my thing that's fixed. There has to be a better way for customer service"

"purchased an item online brand new full price for pick up today. Went to store and picked it up. Got home and everything in box has been opened and used. Dust on bottom where it’s been sitting on a dusty table. Best Buy is selling items at full price and giving customers a used item open box and trying to cover it up. I"

"I was looking or ear buds but didn’t know what best product for me was. Diana took the time to show and explain how they worked. She was polite and knowledgeable. The store was pretty quiet at the mid- day time of the week. I found a JVC fitness Model. JVC has and excellent customer assistance service. I would recommend the product and the store."

"I had a wonderful experience here, Monica a very helpful. I told her she I was looking for & how much. She went to her computer & looked up what I was looking for.... Compared what I was looking for to others. Till we found what I could afford, I had an Amazon tablet that was 7 or 8 years old & needed a new Samsung tablet. She helped me find what I was looking for. Next time I won't wait 7 or 8 years to buy a new tablet, I'm saving money to buy a laptop. I'll make sure she's working when I do buy a laptop."