Fowler Volkswagen of Norman

"Service was done in a timely fashion manner.But dealership wasn't diligent in providing transportation for the days the SUV was in the shop. I had to call 3 times for a rental or loaner to get work. When I finally got it was given to me with attitude. When I went to get my vehicle none of the 3 employees that were sitting in the service are addressed me. I wasn't even ask for the keys from the loan vehicle. Really disappointed."

"The rear camera stopped working on the first day and the vehicle has been in the shop ever since. Charging the loaner vehicle was challenging. Couldn't find assistance in the book or online, but finally figured out that the key fob buttons start the charging and release the plug. Why is this a great kept secret????"

"Our salesman, Dakota, was the reason we purchased from Fowler VW in Norman. We looked at several dealers in our search for an Atlas, and while they didn’t have our car when we showed up in person, Dakota found one nearby, traded for it and established himself as who we wanted to buy from. Easy going, friendly, low-pressure environment. Took a lot of the stress out of the process for us. Couldn’t recommend him more if I tried."

"Our salesman was responsive without being intrusive and he ensured that we had a positive purchasing experience. The finance personnel were courteous and receptive to our individual needs and wants and did not push any products that we didn’t ask about. I would definitely buy another vehicle through Fowler VW."

"Thank you Chas for making this process so easy for my daughter in buying her first adult car. Honesty is the only way & we definitely can count on you for that! You have definitely found customers for life!! Thanks again! :)"