Ken Garff Honda of Orem

"We met Mark, a 28-year veteran of the sales team. He's great. He knows his stuff, was easy to get along with, and didn't pressure us. I'd be happy to send grandma to him!"

"I just got a car at Ken Garff Honda of Orem and it was a great experience. Josh Ludlow helped me and he was amazing at making the process quick and easy. No hassle and explained everything so well. He got me into a great car and even assured me it would be serviced and detailed before I get it. Evan, the finance guy was also really great laying out options for me and explaining each one. So happy I went with this dealership. If you're looking to get a great car and a dealership that actually cares about you, go to Ken Garff Honda of Orem and ask for Josh! Thank you guys, I appreciate all the work y'all did for me!"

"My wife and I just purchased a car from Honda of Orem. Paul Stewart was exceptional to work with. The entire staff as well. Did a wonderful job. My wife loves her new CRV. Thanks Paul and thanks to all involved with our purchase."

"Nice people in sales, very pleasant to work with. They made the process smooth and easy. Decided on a certain car after talking about our hopes and ideas, read the detailed Carfax report, took a test drive, really enjoyed talking and working with sales. Purchased a used car on Halloween, but 15 minutes off the lot the 'check engine' light came on and the dash said "Emissions Systems Problem". Hopefully resolving the situation (and four other issues we noticed after buying the car) by November 13. November 11 was the soonest we could do an appointment with the service center because we need the cars M-F, otherwise we could have done November 7 or so at the soonest. We made an appointment for 9:15am on Nov 11. We arrived at 9:16am or so and checked in and verified the issues they'd be working on. We asked around 10:30am how long they expected to be. They said there were two cars in front of us somehow, must have been from day before, or work that couldn't get finished from earlier in the morning. They estimated finishing around 3:00pm. Cut to 2:45pm and they're calling us, saying they need it over the weekend. The other four issues: -Remote start didn't work reliably even after they changed the battery in the fob -Missing one headrest -Some damage to one of the seatbelts in the back -Front right exterior light comes on even when the lights are set to be off I really don't want to have to pay for any of it, but I'm worried they're going to be like all the corporations lately and claim they have to charge us for this and that, even though we bought a warranty when we got the car. Will update review (probably up or down one star) after we hear the updates and the bill."

"I'll be back. I had been looking for an Odyssey for sometime and dealt with the run around from a lot of sleazy places who low balled my trade and sold cars right out from under me. I called into Ken Garff of Orem because the prices were great, but I was expecting no difference from my prior experiences. Luckily, I was wrong. Lyle from Sales, heard me and my frustrations and delivered a 5-star experience, if I could give him 10 stars I would. They gave me a fair evaluation, and Evan in Finance displayed a lot of consideration for our well-being. We noticed a few minor issues with car after we took it. David, the used car manager was more than helpful in assuring us that if the issues continued they'd get us the support we needed even though we drove from Idaho. The issue persisted and Lyle proved he is not a "sell ya and good luck" kind of guy. He wanted to know everything that was going on with the car, got his counter parts involved and had a solution for me in less than 10 mins. These guy are true professionals. Like I said, I'll be back and I'm bringing friends. Thanks Lyle, Evan, McKay & David!"