Quick Lane at Bill Knight Ford

"Very pleased with them, didn't pressure me to do lots things."

"I'll give 5 stars when they get my phone # right. Been trying for 4 years. How hard can that be? Apparently it's impossible at BKF."

"They stopped honoring competitors' coupons. They have a coupon for the Works oil change, only it's not actually a coupon. The service rep told me that it just shows what's in the package. Why then is it in the section under deals & coupons? Keep in mind that there was no price listed for the Works package on this page. I've brought my vehicle there since the day I got it. Now, I may be going elsewhere. They also checked an item as working, and I know that it hasn't been working for months now. Lastly, they sent a video review of the items checked. They said that I had a Coolant Leak. I took it to another company and they couldn't find it."

"Service is exceptionally slow. The body shop took a full month to repair and we had to contact them repeatedly for updates. The "Quick Lane"" oil change service is NOT quick. We walked out after waiting 3 hours with nothing being done for the car."

"Beautiful, clean, and well mannered. I was seen quickly after I arrived, and they understood exactly what I needed. Mario was very helpful and answered every question I had. Even when I threw a curve ball by asking them to make sure my inside front and rear brake pads, they were more than happy to take care of me. I will definitely return!"