America First Credit Union (inside Dan's Foods) 1360 Foothill Drive, Salt Lake City, UT 84108

"Waited for over 25 minutes with a long line. Literally one teller open and the manager wouldn’t come help even though one person was holding up the line. She legitimately went and shut her door and didn’t even address the situation or apologize to the customers. Worst costumer service, she should be let go."

"Theu have always been great, helpful, and professional. They have helped me with notary sercirs, certified checks, etc. I love this branch. Not so fond of phone service ....it is terrible! Not at this branch, but the 800 customer service number you are supposed to call. Usually it is 2 hour wait. But this branch always answers immediately and is GREAT!!!! I have banked here for 15 years and the bad reviews are lies. Austin was especially helpful getting us new debit cards. VERY professional. Ignore those bad reviews from 5 years ago.!!!"

"I have had nothing but good experiences with America first credit Union in general and this particular branch in particular. They not only are pleasant when they greet me, they looked me in the eye, and try to accomplish the task I ask. When the need was not straightforward they made useful suggestions and we accomplished my goal which wouldn't have happened if they hadn't volunteered alternatives. I use them whenever I can."

"I work in the credit union industry and my experience at this particular branch has been awful. The organization seems to be good as a whole and other branches I have no problem but repeatedly when I have come to this branch they provide me with incorrect information and contradict each other. I have even worked with the manager directly which was not much better than the front desk employee who I gather knows nothing about the business, credit, or finance in any regard. 2 months later I still have to go back to the branch (for the same thing) because of a mistake on their end. (According to google this is the lowest rated AFCU, and rightly so)"

"One of the worst experiences with a bank! It started with the teller going through our whole transaction without making eye contact. It was awkward and very unprofessional. Then it got worse when we had to deal with the branch manager. Instead of coming out of her glass box to help us she sat in there and made our business know to everyone in the area as they could hear the whole conversation. She was rude and very unhelpful!! We left feeling like we never wanted to do business with America First again. My husband called a different branch the following day and was treated much better and we were able to get the help we needed. If it wasn't for my husband follow up we would've taken our business somewhere else completely."