The UPS Store

"I needed a very large framed piece of art shipped to me in Maryland. A friend dropped it off and I handled the rest over the phone. They packaged it perfectly and it arrived without a scratch! Thank you to Nathan and Linda and the rest of the team."

"I would not even give them 1 star! The employees in this place are ALL miserable! That is NOT our fault, don’t like your work, change it!!!! The guy in there is absolute P$i$k! Zero customer service skills! If you need a UPS store go to a different location. Do NOT STOP at this one! Oh yea and they charge you to tape your package back to Amazon. $1 per box. Even though AMAZON assures you hassle free returns. Someone needs to contact AMAZON and alert them. I’m sure the owner would feel different if Amazon pulled out of this location."

"I have used this place for years now for all my amazon returns and mail. They are exceptional. I usually come in discombobulated and ill prepared, they always help square me away from shredding documents ($1 a lb) to free amazon returns to helping pick a mailing package and some tape and helping me find the cheapest or most efficient means to transport my package. The gentleman always wears a smile and goes the extra mile and the older ladies and one younger lady are always on the phone or scanning working circles around the store to get people in and out and packages on trucks and delivered. This place is peak efficiency and personable which isn't always the norm in a digital world"

"I had to send a mid-sized package to my daughter today. The gentleman who helped me let me know not to wrap packages with brown paper because it sometimes gets stuck in their system and he offered to repackage it for free. When I got home and checked my receipt I realized I had given him my daughter’s old address (she just moved two weeks ago). I called him back and he remembered me and took down the new address and gave me a new routing number. My husband had a similar good experience with them last week. My daughter said that people in Tulsa are kind that way to recall a customer and trust them."

"I'm pretty sure I just got scammed. I was charged $1 to tape the box on my Amazon "free" return. I've used several other UPS stores for Amazon returns and have never been charged a dime. I was told I didn't read the return instructions. Once back in the car, I read the Instructions. Nothing a out paying. Also, my UPS receipt did not reflect a charge."