Take 5 Oil Change

"3 different times I have stopped in for an oil change, and all 3 times I have been met by Justin. Each time, he was the only one there, according to him, and he told me I would have to come back when the night shift showed up. Once was on a weekend with my wife, the manager had gone to lunch and he wasn’t allowed to do anything by himself. Instead he was cleaning out the back of his truck. The second time I stopped during the week, he again stated that he was by himself and I would need to come back later, although there were several vehicles parked in the employee parking. Today, my son and I tried again. Guess who was there, Justin. I bet you will never guess, he again was by himself and couldn’t do anything, and to come back later when the night shift comes in at noon. At least this time he offered $20 off if I came back later. All of these times, not one other customer was there, not one car in the bays. I was very excited when this place opened up, being closer to my home, but it has been a huge disappointment. I will continue to drive past this one, and go to the one at 12th and Alameda. Extremely disappointed in this location."

"HORRIBLE EXPERIENCE At TAKE 5 NORMAN!! We have used Take 5 in Norman, Purcell, and in Gulf Shores, AL. All experiences have been good UNTIL TODAY!! Our son took a vehicle for an oil change and the technician told him The engine was hot and the coolant was almost gone and this could ruin the engine if not fixed. He mentioned nothing about a FLUSH NOR THE $140!! And they charged our card before the services were provided. I spoke to the manager, Jake, and explained to him what happened and he said his technician would never say anything like that. He offered 50% off our next oil change. Not good enough for us, I asked for at least 50% off of the $140 charge for the flush since the technician exaggerated necessity of the coolant service. He indicated it was low, but it was not and there is no leak. Fleeced a kid that is not a mechanic. I can tell you without a DOUBT my son would not have agreed to the services if the technician would have said flush and $140. He was concerned that the motor would burn up if he drove out of there and thought he was doing the responsible thing by taking care of the situation. NOT TRANSPARENT AND MISLEADING!!"

"We stopped in hoping for a quick oil change. They had three people working up top on one car. They did not get to us after waiting over 10 min in the bay. Not including time waiting outside. Not even a pop the hood. If it had been one person, I would have understood. They were putting bottled water in the wiper fluid so I thought maybe their equipment was not working?????"

"The different choices were explained to me clearly, and with confidence. She was absolutely great. It made it easy for me to make a choice of what kind of service I wanted and the price that I required. Outstanding crew she and her partner with great efficient, Faust, knowledgeable informative. I couldn’t avast for a better experience! They should be applauded."

"The new Take 5 oil change on Classen in Norman did a thorough oil change and safety check on my Honda. I appreciated the greeting as soon as I arrived and their letting me know they’d be with me. They showed me my air filters and informed Me I did not need new ones. Very professional young women. Thank you!"