Keystone Automotive - Oklahoma City

"Great customer service! They always come through with parts we need at great prices!"

"Carlos Freire is amazing. He is very knowledgeable & aware of the business. His customer service is unmatched, witch is very rare these days. I knew nothing about this business until, I crossed his path having lunch. Although he was having lunch he still was very polite & professional. I will definitely be dropping by just based off his customer service & willingness to help & educate me. I highly recommend him & this company."

"This is what you can expect from a used lkq engine. Thank God I tore this down. But this is what you are getting when you buy a ised engine. This is whats inside of it. Rust and broken parts they hide. This is not a good engine. This is not the first one either."

"I asked about refinishing my car and needed some paint to re-spray the fender and the front bumper I asked about auto body supplies such as sandpaper primer clearcoat things that she would need to refinish the car and she said you just have to know what you need,but I can’t let you see it there’s no store inside there’s nothing you can physically look at. To make a purchase you have to know what you want. I felt very alienated like they didn’t wanna make a sale and they really didn’t care about the customer. She was quick to start talking to another customer she seemed to want to just push me out the door. I was not very impressed with this this place I asked about a transmission since my car is starting to slip on my 2011 Toyota Corolla with 300,000 miles on it she was quick to tell me that they had a transmission for $1100 with 139,000 miles on it I have no idea if that’s been confirmed I could not see the condition of the oil and she would not let me see the transmission I had to pay for it first so I was a little weary about the whole ordeal. I will Looked on eBay for a used transmission with similar mileage and it was around $850 with free shipping directly to my house so I don’t even have to take time out of my day renting a U-Haul truck to bring it back to my house here in Oklahoma City…this place does not impress me!!!!"

"Systems were down, customer service was slow because of that dot-dot-dot the problem isn't that it was slow because of a technical error, the problem is that the staff didn't know how to communicate or assist. When I walked in nobody greeted me, and I waited for about 40 minutes before being acknowledged as one of three people in the Lobby. Not a very pleasant experience."