O'Reilly Auto Parts

"The associates were very helpful and they answered my questions as needed."

"Incredible customer service, Steven was amazing and made my battery replacement experience quick and easy! 10/10 will be coming back for these services!"

"Ordered a part and was scheduled to pickup on Friday. On Saturday, I went to pick it up and it took a manager of 8 years several attempts to find the order in the computer, eventually said it should be there. Spent a half hour searching the store for it. Couldn't find it. Then said they had 2 of another brand in stock. Couldn't find those either. Completely incompetent. A waste of a week of time. Will never return."

"Me and my daughter stopped by today for some interior cleaning supplies, I got everything I needed and more and the service was great, one of the employees was very nice, he let my daughter pick out some hats for us and she hasn't taken it off since! Thanks for a great experience!"

"Called needing a headlight bulb for a 2014 Rover Sport didn't figure they'd have one. Rover dealer wanted $250 for the bulb so it was worth a shot. The guy on the phone was surprisingly knowledgeable and had two options and multiples in stock. I drove over to the store and the employee that had helped me on the phone instantly recognized the Rover with one headlight out and met me at the door. I had opened the hood not knowing just how complex these lights are because they actually turn when you turn the wheel. I later learned the employee's name was Nicholas. This guy was awesome... helped me remove the old bulb in just a few minutes, the old bulb had actually blown apart. Removing this bulb is a fairly complex procedure... Seriously it would have taken me a couple of YouTube videos to even figure out how to access the bulb, then unplug the ballast, then remove the bulb without breaking anything. Nicholas was awesome and when the new bulb didn't come on after being replaced he spent another 15 minutes helping me and my wife locate two of the three fuse boxes and tested all the appropriate fuses with a tester trying to figure it out. Ultimately we decided to leave and fuss with Rover at home in a well lit garage instead of the parking lot at O'Reilly's after dark. Nicholas was even willing to mach prices on the bulb with a competitor parts store saving me over $165 bucks compared to the dealership. We left O'Reilly's and stopped to fill up with gas. When we restarted the vehicle the new headlight was on and working, it matched the factory unreplaced bulb perfectly. Clearly it had reset something by shutting off the vehicle. Nicholas had knocked it out of the park!!! It's extremely difficult to find good help!! This guy is a shining example of what customer service should be... and the killer thing was he enjoyed helping us!! FIVE STARS!!! Someone needs to give Nicholas his own store, Seriously"