Caliber Collision 177 33rd Street, Ogden, UT 84401

"This is the second vehicle that Caliber Collision has repaired for our family. Russ was great to work with, he was always available if we had any questions. Very pleased with the customer service."

"I had a car accident and brought my truck to Caliber Collision. I had a specific front bumper for which they actually had the main part in the shop. Those front bumpers are usually 8-12 weeks lead time, so I decided to go with this Company because of them having this part in stock. Sadly the other parts of that bumper were not in stock. They promised me to be in communication to let me know what they are going to do if they can't get the part. Well I never heard back from them until the day before my truck was done. I told them not to worry about the other parts of the bumper and to just reduce my bill, so they did. The next day I go and pick up my truck and the bumper is cut to fit those parts, which at first I thought was very nice of them. But then I found out that those cuts were about 1-2 inches off where they should be. I went there to talk to them, they told me they would order another bumper and get it fixed for free, which I thought was amazing customer service. I left with the promise that they would call me when the new bumper would come in. Now over a month later, I still have not heard from them. Sadly they have poor communication skills. I am more than open to resolve this with the company if they desire to do so and will update this review in case they do."

"Edit: my windshield was fixed free of charge. It looks great! Got into a fender bender and needed a new bumper. Dropped my car off on a Tuesday, got it back Friday with a cracked windshield. Wasn’t even told beforehand. Went to inspect my car and saw it. Refused to fix it. My insurance said I’d have to file another claim and pay another deductible to fix it. Just absolutely ridiculous."

"Outstanding service and good quality work. I would recommend to all my friends and family and they still got my GMC Yukon done early despite the GM auto workers strike. See before and after photos."