Walmart Auto Care Centers

"Horrible customer service. Didn’t give me the right oil. Was finished with my car and didn’t tell me when it was done. Took three hours for an oil change and tires. Scheduled ahead of time as well. Appointment was at 11am. It is now 2pm. Ridiculous. Would t let us stand in the garage when it was storming outside. Had to wait out in the storm while they had me waiting 15 minutes to ask me a question about using a different oil because they were out of the oil they charged me for. Ridiculously horrible service. The only helpful person there was Byron. He seemed to enjoy his job. Update.. had to go back and get my skid plate reattached. The employee and the manager were very kind and got it done for me. No issues. Still the staff Saturday disappointed me one more time but the staff today got this rating moved from a 1 star to a 3 star."

"Absolute WORST service I’ve EVER experienced!!! I made an appointment and then waited for an hour and a half before they even pulled my car into the bay for new tires!!!! TERRIBLE service from every employee I dealt with there . I took my vehicle elsewhere for tires.. Will never do business there again! Do better Walmart Thumbs down"

"Very nice but what's the point of making an appointment if it's gonna take 30 minutes to check in and then you still have a wait time. I won't be buying tires or purchasing their warranty at Walmart again. The lack of time management and staff is not worth the price."

"I received an email that my 4 tires had arrived at the Walmart store 54i69 S Redwood Rd Taylorville Ut 84123 that I chose to be shipped but when I got to the store they told me that the tires were not there I called technical support and they told me that the solution is that they gave me my refund when that is not what I want I want them to resend me the 4 tires again if it was lost or stolen within the same store it is not my responsibility that it is not fair that I have to receive a refund and make a new one order because there is a probability that the same thing will happen and the one who is affected in all this is me, because I am stopping using my car due to some tires that did not arrive and no one responded or gave me a solution to this case I don't know what happened, no one solved it for me, no one knew how to explain it to me neither technical support nor the staff of that store, they simply told me that my tires were not there. This sucks and I'm really disappointed with what happened wasted days and money wasted badly"

"I showed up on time at 10:00 a.m. with an appointment to get new tires installed. I was told 2 hours, turned out to be 4 hours. Someone got there at noon to get tires replaced and they were done before I was. They kept telling everyone that there was only one mechanic back there, which I found out wasn't true, there were two mechanics and two service techs. They called me twice to tell me that my tire sensors need to be replaced, no they didn't they work fine a week ago. The second time they left a voicemail, telling me I needed to come in, I called them back, it rang for 5 minutes and then disconnected, I called back the same thing. Luckily I was in the store, as a tire replacement should take less than an hour, I walked back to the automotive center and there's no one there and there's no bell to ring to get someone. I requested to speak with the store manager, finally after 3 and 1/2 hours they were done with my car and they tried to have me pay and leave without speaking to the store manager. I finally got the store manager there I don't know when they actually contacted the person, now going on 4 hours, and came to find out from the store manager they didn't have a good reason it took them so long. I went out to my car and they parked it in the only spot that had tree limbs in it I'm not talking little twigs, I'm talking 3-5 foot branches. If you can't figure it out from my review, Don't ever go there!!!"