Walgreens Pharmacy

"Didn’t feel my prescription because my insurance was not on on file. An on-call, Doctor sent my prescription in on a Saturday and they decided not to fill it? Who does that? Its January, everyone’s insurance is new. Now I have to call the on-call doctor again and get my life-saving meds sent somewhere else. Disappointed. Will not use again."

"Have to agree with the rest of these reviews. I had a CRAP couple of months with an abundance of issues, and they gave me "we'll help once." And after that they have been terrible, not helpful, slow, rude and more worried about other things than what is important... The customer.... The people you serve. I can understand a little bit coming from a customer service background... But it seems they need some serious restraining in customer service and explain rules and regulations better."

"This is the worst pharmacy I have ever used. One younger girl was rude and the line is always backed up. I'm changing pharmacys"

"I had no complaints before this last year, but every month I think, I have to find a better pharmacy. Well this last "attempt" yesterday was final straw. Walgreens on 12th n Alameda received my script by 9am. I give them 6 hrs before I even call to see if you had received it +/or will it be filled today, the actual refill date has been changing like the weather, I spoke with a tech around 1pm, I was told >t would be filled by 5pm, I waited til appx 6pm, it takes 20 minutes to actually get to the window at 7 n Im told you need another 20-30 min to have it ready.... I go back thru the line , took another 35 minutes to get to the window where I am told that I CAN NOT get it today because a room full of suits who still have their tooth fairy money, are WAY MORE INVOLVED N INFORMED WITH MY MEDS THAN MY DOCTOR AND THE PHARMACISTS !! I WILL NOT TAKE ANOTHER SCRIPT TO WALGREENS WILL SHARE MY STORY TO WHOEVER WILL LISTEN. "BIG PHARMA" time in charge IS OVER"

"1 HOUR AND 45 MIN ON HOLD FOR A PRESCRIPTION STATUS. Plain horrible. They messed up my prescription 5 times in a 6-month period. They didn't use my insurance on the first 3 refills until I checked my insurance plan and asked walgreens why it is 45$ it supposed to be 5$. Just use some other pharmacy. At this rate, your local illegal drug dealer will give you a better service vs. this walgreens location."