Jiffy Lube Oil Change & Multicare

"I just moved to town and I've always gone to jiffy lube in my home town and have always had a good experience. However the kaysville location has disappointed me. When I arrived they told me it would be a 30 minute wait. Great, however it ended up being over 2 hours. When they called me up to pay they haven't even done the emission inspection and told me to sit back down and it would be another 5 minutes. 15 minutes later i was still waiting.( not to mention there were workers just standing around talking about what they were going to do for lunch) then i finaly heard one of them ask another to run the emission test on the honda... 20 minutes afer that thwy called me up to check out. They wouldnt take the coupon i was emailed YESTERDAY.... needless to say i wont be going back Do not recommend"

"My friend yesterday took his car in to get his rotors and brake pads replaced around 2:30ish. They told him they'd call him when his vehicle was ready to be picked up. Around 5:20ish they called him and told him his car was ready to be picked up. I drove him to the shop and dropped him so he can pay and pick up his call. Tell me why he didn't get his car until after they closed almost 6:30p.m after they just told him his car was ready to be picked up? He told me there wasn't anybody there to speak to him about his car for a long time and that once there was someone they told him his car wasn't ready. So why call and lie and say the car was ready when in fact it wasn't. Wasted an hour sitting around and especially after paying $800 for the parts. If you want fast and good service, this isn't the right location for you. There's better mechanic shops out there that'll treat you better as a customer than here."

"I stopped here be because it was close to where I was at. They had a sign that has 20dollars off specific oil changes so I pulled in. It not only took them close to an hr when I was the only one there but they toll me everything looked great brakes and tires. The only thing it needed was a cabin filter. When all said and done I was told it would be 107 and some change but when it come tome to pay it was 115 and change. Also the big thing was that a week later I have metal on metal rubbing on my brakes so thankyou for your service!!!"

"I would highly recommend not going to this location. So just found out this location put the wrong transmission fluid in my car a few months back, so I had to spend another 200$ on getting the right fluid in my car with a different mechanic. The people working there were really polite. But the wait was ridiculous. I went back in 2 other times after they worked on my transmission and serpentine belt because they forgot to connect some stuff back together that they had undone when working on the car, which led to other problems. And now I’m finding out they didn’t even put in the right transmission fluid to begin with which means I wasted that money there. I don’t even know if the same crew works there now as they did when I went there so it might not even be the current crew that messed up, but regardless I’m never going to any jiffy lube again."

"I came in at 1:00 pm to get my emissions done, it’s been 3 hours later and they still haven’t gotten to my car. There were 4 cars ahead of me. And there are 5 mechanics! I’ve been seeing them chatting and hanging around smoking but nobody working on a car! *Update, after 5 hours, I finally am out of the store… as you can see in the photo listed below, this is why it took so long to finish my car."