Walgreens Pharmacy 4668 South Redwood Road, Taylorsville, UT 84123

"Everytime I come here there is always a huge line and it takes a half hour. Last time I was in the pharmacy tech looked for my prescription for about 10 minutes- things are not organized well. I try to call and get information about my prescription and get put on hold for 20 minutes and never end up getting through to anyone. Will be transferring our families prescription to a pharmacy we can get service at."

"Quite obviously understaffed and overworked, grumpy employees. I swear they either flat out lie about when the prescription will be ready or they have a spin the wheel game they play when giving estimates. Oh and when you do go to pick up, plan on waiting in line for 30 minutes to get the actual prescription in both the drive-up and in-store."

"Only reason we use this garbage pharmacy is because it's 24/7. But it's never a good experience. The night crew is awful! They're condescending, rude, and never have orders ready on time. I've been told "your prescription really isn't all that important so why are you here this late at night wasting everyone else's time who have more important prescriptions to fill?". First off, the importance of my prescription shouldn't matter, I'm in line waiting my turn after verifying on the phone it will be ready. Secondly, I just had surgery and my doctor said it's essential I start the antibiotic right away to avoid infection in the surgical... Not that it's any of your business but that sounds pretty important! Thirdly, if you'd just shut up and do your job rather than criticize every person who needs a medicine you deem unimportant, everything would go by a lot faster. Unless you want to be insulted, and treated like a waste of time, go anywhere but here."

"What an absolute joke, I called in my prescription three hours in advance and made sure that it was going to be ready when I got there. The person on the phone didn’t even ask me my birthdate or my name or anything. Obviously she didn’t even look at my prescriptions. She still told me the medications would be done in an hour and they didn’t even have it in stock. Even though I called this morning making sure that you guys did have it in stock!!!! Don’t waist your time here like I did. I waisted HOURS because of them not doing there jobs correctly. Verifying medications without verifying the person is against HIPAA. If you care about your privacy go somewhere else as well."

"Great service, great knowledge of what works best, great employees to make your day. The do have programs for costly meds that fall in a criteria but talk to them to see what can be done. ONE THING I DO RECOMMEND WHICH ALL SHOULD READ THIS, when you ask for meds to be requested to the docs office, certainly they will do it, but sometimes it does not get to the office. Sometimes mistakes happen which we understand should not risk the life of a person. When you tell them to send a message to request meds to be sent to be refilled is not the quickest way. Call the doctors office. Then and there they will put a message to the doctor. But two things happen which you should check up on. First thing is that to ask and see if the doctor is in and taking messages because if he is not, then you will need to wait a day or two till he is. Second thing is to call the office a bit later maybe 30-60 min to see if the message was put in and to who. Many representatives make the mistake of just sending it instead of informing the patient of whats happening to make the best decision for one. So double check to make sure."