Caliber Collision

"I never wanted to be in the situation of needing service from a place like Caliber Collision but because I was , I am so pleased that I chose them to do my repairs, Everything about the experience was amazing. James was so great to work with and always took time to answer any questions that I needed answered. They gave me an estimated time that my car was going to be completed and they delivered on that promise. If I ever need this type of service again, I will have Caliber Collision do my repairs again."

"Excellent customer service. Constantly kept informed throughout the entire process. Car was cleaned before we left. Repairs were done to the rear of my car from accident and my car looks great. Very satisfied."

"Worse customer experience ever. I asked them for an estimate for a repair on my car and they first asked for my insurance and claim number. Then they said they couldn’t help me because they weren’t a direct vendor with my insurance, then when I said already had the check they still said no because they couldn’t bill my insurance more money if the estimate was higher. When I said what if I were Just to pay cash, they said If it weren’t going through an insurance company it would Be 2.5 weeks before they could even get me in for an estimate. I am sitting at another body shop right now who have been extremely helpful and accommodating"

"Caliber is truly a class act! Superb level of customer service from start to finish. I’m extremely glad I went with them on the repair of my vehicle and highly recommend their team to anyone in need!"

"Bright my car here for body repair and I got it back with so many light on the dash and sensors not working! I can't turn on my car and when it does turn on I can't put it in drive. When I am lucky enough to put it in drive none of the gauges work! O don't know how fast I'm going, I don't know how much gas I have, I don't know the engine temp, and I also can't use my back up camera. They were blaming my aftermarket lights as of they were the culprit. I disconnected all aftermarket lights and still the problem persist. They want me to pay for them to diagnose it. How crazy is that? Paying them for damaging my car. I can't believe this happened. Now I have to wait a few more days to get it looked at by the dealership mechanics and a few hundred dollars to get it fixed. This is UNACCEPTABLE!"