Service Department at Ken Garff Nissan Salt Lake City

"Needed to get my Leaf serviced. Scheduling the appointment online was super easy and there were plenty of openings soon. My car was picked up by them and delivered by them. I was texted during the day with a video from the technician and his recommendations, as well as the advisor. I was given all the information I needed to make my decisions about what I wanted them to do and not to do and they did everything I asked and had my car back to me within 5 hours of picking it up. It was 5 star service and I wholeheartedly recommend."

"Took my car in to get it checked, they quoted me $180 just to diagnose the problem. Then I was told, I would get my car the next day. Luckily for me, I was charged $99 for the diagnostic. Still overpriced. Service was ok. However, I do appreciate that I got my car back the same day and the Lyft ride back to work and then back to the dealership."

"Went into service for 4 recalls I had on my 14 Nissan Altima. Service was overall decent, I had a few questions in regards to transmission oil change. The service advisor unfortunately did not answer all of questions as I wished. No hard feelings, I’ll reconsider looking into another dealer for the cvt service."

"Service was good, was unable to fix tire with a simple nail in it. I was able to repair it in 15 minutes with less than $10 of supplies from AutoZone. They are understaffed, which makes wait times longer and leads to a less communicative experience. I do not blame the employees, rather the management who has caused an understaffed situation/ not hired people in."

"DO NOT BRING YOUR VEHICLE HERE!! My check engine light came on, and I brought it to be serviced with my "Forever Warranty" that doesn't actually apply to anything you need fixed, (not even a year old) but anyways my car stayed over night. Upon receiving my car back, I realized everything in my car was gone. Personal belongings and even the jack were missing. I called to see what happened they guy I spoke didn't even care that my car was robbed while in their possession. They have been knowingly having a problem with homeless people in the area blah blah. Now it has become my problem. Will never come here. Would never recommend this place."