Glenn Polk Chrysler Dodge Jeep Ram Fiat 4330 Interstate 35, Gainesville, TX 76240

"I was just told I have a coolant leak but the automotive location that found the leak is unable to fix the leak, the location they told me to go to is not convenient to my home so I called my local dodge dealer service dept thinking they could be of some help. When I asked if they were open on Saturday's I was told they were open but not for repairs. When I asked what to do/ how long I had to get it to a repair shop the gentleman on the phone got extremely rude like it wasn't his problem. I had a problem that is new to me and nerve racking. I was asking for help, the rudeness was not warranted. Way to treat a potential returning customer. PS. I bought my Dodge at your dealership, I will not buy my next Dodge here."

"Tanner was great to work with and was very attentive. Liz was awesome and went the extra mile to get us a rate we were happy with. Delivery of the truck was not only smooth but also appreciated. The only thing I am currently dissatisfied with is the state of these tires. I did not know that they were as bald as they are and I will probably have to replace them sooner than anticipated."

"I want to say that Glen Polk on I-35 have great staff the first person I met was Jacob in service department I drop my car off on November 7 just picked it up on March 13 he holded my vehicle there until I was able to pick it up he didn't harass me to come pick it up or nothing after I founded out my car was no good then I left the service department met Brad Horton he definitely help me the whole way with pursuing my vehicle he so sweet and nice he definitely did a extra mile for me he walked me through the whole process he found me a great deal on a vehicle he took my old car for a trade in even though it was not working I was able to walk out with a car no down payment and cash back he even got a guy who helped me with getting insurance and to top it off he pick me up because I didn't have a way to come pick my car up he definitely who yall need to speak with when getting a vehicle he not your average car saleman he actually care about the customer and their situation and the last person I met was Elizabeth in finance at that point I was in tears at her desk because I was so happy and shocked with the customer service I have gotten she explained every piece of paperwork I had to sign she had so much patience with me but Glenn Polk on I-35 I highly recommend them they just not doing the motion of their job they actually care and are really genuine nice people... dont forget go see Brad Horton for car or questions he definitely your guy!!! He has been one of my biggest blessing this month."

"I got a major problem with the air suspension system on my truck that only dodge could fix it and the Glenn Polk ServiceTeam did an outstanding job!!! Not only fixing it, but with the whole process, all the talking with insurance, all the paper work, all the photos. And a really special thanks goes to Randy Williams who got in the middle doing all that needed to be done to make it possible. Thanks Glenn Polk Service Team, you guys were awesome!!!"

"We had a great experience at this dealership! Our salesman Justin Harjo was excellent and a pleasure to work with. The financing/paperwork process was quick and easy. We found exactly what we were looking for and the overall process was stress free. Make sure to ask for Justin, he’ll get you taken care of!"