Velocity Tours & Travel

"Absolutely the worst customer service EVER!! We planned a 1st time trip to Hawaii and after we purchased and paid for everything, we wanted to upgrade to first class seats on the flight!! Complete silence from Velocity!! Finally ended up going to the airport and buying the upgrade there!! What a joke!! We would give zero stars if we could!! Seen your response: you guys are a joke!! I continued to call back and purchase the upgrade and you NEVER CALLED ME BACK!! You can write all you want for a response…but we know what really happened."

"Dave was so great to work with! He took the time to understand what I was looking to get out of this trip and found us a great deal! Truly, I couldn't find the trip at a better price online and everything went so smoothly. Dave was extremely patient as I continually came back with different requests or concerns. He respected my budget and never tried to push me to buy more. He had wonderful recommendations for Cancun and we had an excellent trip! Thanks Dave! We'll be back!"

"Trent created an amazing trip to Ecuador and the Galápagos Islands for our family! Since Trent lived in Ecuador, he had first hand knowledge of the area so I trusted his recommendations. He booked everything for us including reliable transportation which eliminated a lot of the stress. Trent is friendly, professional and great to work with."

"Two years ago, I used this agency to plan a trip for my daughter and myself. David was very friendly, and helpful. Booked our flight and hotel. One of the best trips, best flights and hotel even upgraded us to a nicer room @ no additional cost ."

"I enjoyed working with Dave at Velocity Tours as we planned a great trip for my family going to Europe. We were able to organize a great itinerary to minimize layovers and make it affordable."