Banana Republic Factory Store
3700 Cabela's Boulevard, Lehi, Utah, United States
About the Banana Republic Factory Store
Banana Republic Factory Store at 3700 Cabela's Boulevard in Lehi, Utah is a premier clothing store offering high-quality, stylish and affordable clothing for men and women. With a wide selection of trendy clothing and accessories, this store is a favorite destination for fashion-conscious shoppers looking for the latest styles at discounted prices. Whether you're looking for professional work attire or casual weekend wear, Banana Republic Factory Store has something for everyone. Visit us today and elevate your wardrobe with our chic and versatile pieces.
Photos of Banana Republic Factory Store
3700 Cabela's Blvd Suite 155, Lehi, UT 84043, United States
Opening hours of Banana Republic Factory Store
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Banana Republic Factory Store
"This location is my favorite. They have the best selection and even include petite options."
"Very poor Customer service!! Did you l know that Banana Republic Store will not take back anything that was purchased from them online? I purchased sandals online, took them in to exchange for a different size and they would not! I learned that they do not exchange anything you buy online. Interesting thing is, they sell the same product in the store but will not accept any exchange. They wouldn't even budge . Such poor customer service. This needs to be posted in their store and online so that customers don't get taken advantage of like I did."
"Very poor customer service. Mary refused to return a pair of unworn men’s chinos because they were “worn”. I literally tried them on and wore them around the house for 30 min seeing if they fit. I decided they were too large. They have tags on them and everything. I was simply trying to exchange for the smaller size. She absolutely wouldn’t. They were a bit wrinkled so that meant that “I had worn them.” They were wrinkled from either sitting in the banana republic bag during transport, or from when I purchased them. I get that employees follow store policy. But surely you could say that you can’t return an item in a customer service oriented way. That was not what she did. She made me feel so dumb, was proud that she “caught” me, and made me feel like I was some sketchy person. She was very snarky and unapologetic. Extremely rude to me when I was genuinely trying to return an item to get a different size. Now she has lost a lifelong customer. I’ve spent tens of thousands of dollars at banana over the years. I go often. Super frustrated that in 2023 they wouldn’t exchange an item THAT HAS TAGS ON, with receipt, for a different size. I seriously didn’t even wear these things. Poor policy but even ruder customer service. Buyer beware. Make sure it fits perfectly in store so you don’t have to ever deal with an exchange. Ridiculous…"
"I just had the best experience there. The manager at the store found a jacket in my size and helped me try it on, gave us pointers on how it looked what to wear it with etc. as I checked out, the brunette gave me an additional 15% off because I wasn’t sure if I wanted to buy all the items. Very friendly, organized store and great customer service. I usually don’t review shopping stores, but I really felt everyone was going out of their way to be helpful and genuine."
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