Beans & Brews Coffeehouse 2335 Fort Union Boulevard, Cottonwood Heights, UT 84121

"The place was very dirty. The floors had not been mopped in days or even weeks. They gave me the wrong order and then insisted it was my fault - that I'd asked for the wrong drink. Rather than trying to offer good customer service, they said they could charge me again for the drink I wanted. The manager of this location needs to be more involved with customer service training for the young people working there and ensuring the place is clean for customers."

"Staff blasting music with profanity. Having conversations filling with obsessive profanity. normally these things wouldn’t bother me, but i could hear everything with my noise cancelling headphones on. i understand coffee shops aren’t quiet, but there were plenty of people attempting to work (including myself). major disturbance in a place where people come to study and relax is unprofessional and unfortunate."

"gotta agree with recent reviews of this place. I’ve been going here as my local quick coffee spot for over a decade and lately the service feels like i’m an inconvenience because i’m not a door dash driver. Went in today for a breakfast sandwich, waited 15 minutes and when i asked about the status the cashier seemed annoyed and then told me they don’t make that specific sandwich. after explaining i’d just paid for it, she went back and brought it out. it was cold and had been sitting in the back for 10 minutes. again, she seemed annoyed about this. and i’d tipped a few bucks too!"

"The Staff is super helpful and polite. Love their blended drinks the most as they do them so well. The best B&B in the valley by far. I used to work down the street and would go there 3 to 4 times a week for years and NEVER had any negative experience. Highly recommended!"

"This is a really great local coffee shop, employees are nice, the drinks are great and the atmosphere is very welcoming. This location practices very through and safe COVID-19 policies. They require masks and social distancing inside and allow for limited contact curbside pick up if requested. They limit the number of customers at any given time and keep the location very clean. I generally feel quite safe when visiting this place."