Firehouse Subs
2151 North Hill Field Road, Layton, Utah 84041
About the Firehouse Subs
Firehouse Subs is a popular restaurant located at 2151 North Hill Field Road in Layton, Utah. Known for their delicious and hearty sandwiches, Firehouse Subs offers a variety of hot and cold subs made with high-quality meats and cheeses. The restaurant's firehouse-themed decor and friendly staff create a welcoming atmosphere for diners to enjoy a satisfying meal. Whether you're in the mood for a classic Italian sub or a spicy meatball sub, Firehouse Subs has something for everyone. Visit them today for a tasty and filling dining experience.
Photos of Firehouse Subs
2151 N Hill Field Rd, Layton, UT 84041, United States
Opening hours of Firehouse Subs
Monday:
10:30 - 21:00
Tuesday:
10:30 - 21:00
Wednesday:
10:30 - 21:00
Thursday:
10:30 - 21:00
Friday:
10:30 - 21:00
Saturday:
10:30 - 21:00
Sunday:
10:30 - 21:00
Reviews of Firehouse Subs
"I’m here about once a week because the sandwiches are amazing. But, I was super disappointed by the way a new female employee treated me. She wears glasses and when I told her I didn’t want any veggies in a sandwich she started listing off all the different veggies and asking me if I wanted them on the sandwich. I said no thanks no veggies at all please. Another employee then told her to leave all the veggies off and she looked him in the face angrily and said “ it’s just a question”, then looked to me and said, “you can answer a question”. It was pretty intense. I won’t be in for a while. I’d rather not be treated that way."
"Every time I order here I always get top notch service! The food is incredible and the employees really make the whole experience worth every penny! If anyone wants a delicious lunch I’d highly recommend this location."
"Made order with DoorDash and two hours and two different dashers waiting for our food I canceled my order. I tried to call the location multiple times and no answer. I will never order from this location again. Poor. Don’t waste your time. Update 1/30/2024. I have responded to the comment and went to the website that same day. I have not received any response from the corporate office. Also my money has not been refunded yet. Horrible customer service."
"I've been eating at Firehouse since they first came to Sandy, Utah many years ago. Overall, I love their food. I just picked up an order from the Layton location today and was missing one sandwich and all my desserts. I understand mistakes happen, but I was prompted to leave this review because I've tried calling 7 times in a row without anyone answering the phone or even the option to leave a voice mail. Short of driving back to the location there is no way I can contact anyone at the store (or even anyone at corporate). The ability to contact a live person is essential for anyone in the customer service business. It seems like the quality and service have gone downhill over the last 10 years, especially the last 3 years. I hope someone can address this and work to improve the quality I've loved since I was first introduced to the franchise."
"Drove out of my way to pick up the Hawaiian Pork and Slaw sandwiches to take to my friends. I ordered one just the way it came and 1 with no mustard and substituted the cheese. I rounded up and tipped. Waited over 20 minutes, was then running late and ran out without checking the bag. One sandwich was only pork and cheese, no slaw, no sauce, nothing else. The other sandwich only had mayo and less than half the amount of meat that was on the other sandwich, thats it! Just pork and bun! I called about 6 times and it would ring and then disconnect. I then filled out a contact us section on the website....5 days and still no response. I want to add that i was the only person in the restuarant, they may have had an single online order, there was three people working. The truly frustrating part is that there was no way to contact anyone about the problem."
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