Petco Grooming

"No one at the front to help on arrival. I was unsure where to check in and waited until someone finally came to the front desk. Took very good care of my pet and the grooming was very well done."

"The 2 groomers that were there when I dropped off and picked up were absolutely amazing. They took the time to help my dog get everything he needed and they really care about Chewie. The way they talked to me and handled Chewie was above anything I’ve ever received at the pet store grooming salon. Thank you"

"Tried to take our dogs for a "walk-in" nail trim, since you can't book online and nobody answers the phone, twice. Both times got told in a rude tone that she couldn't do it. The second time she was nice enough to book us an appointment to come back. The day we were supposed to have the nail trim, our appointment gets cancelled with no explanation. Received a voicemail to give them a call back to reschedule. I called, of course nobody answers, so I leave a message for them to please call me back. That was days ago and still no returned call. I am so fed up!"

"Had a grooming booked for my bernedoodle. We give him a calming treat prior to all grooms because he struggles badly with anxiety. This was our first time coming to this specific petco and they turned us away “because he had a calming treat this morning.” It just seemed that staff asked every question in the book to figure out a way to get out of grooming him because he has very long hair and they just didn’t act like they wanted to groom him from the very beginning. We will not even try taking him back. Groomer name who he was booked with was Bella C. If your staff cannot provide customer service at 8:30 am because they’re too tired, maybe don’t open as early."

"We took our black goldendoodle here and it was such an amazing experience! We made an appointment through the petco website and Jessica did such an amazing job with our dog! We did bath, haircut, and one of the packages. The website does give you a cost estimate, and the workers will also let you know any additional cost that might be needed for your dog. They called us whenever he was ready to go! He looks so handsome ❤️"