Smith's

"This is my favorite Smith's location and for good reason. They hire the nicest and most friendly customer service team members. I say it to them all time and to managers. Erika was a huge help today in solving my issue at the checkout station. And because I visit frequently here I see her often and it's always accompanied by a welcome and/or smile."

"Erika at the self checkout was a lifesaver. She went above and beyond to show me how to the app and coupons worked. Without her stellar service, I wouldn’t have saved as much as I did today. Thank you for making my day and I hope to see you every time I come back."

"The self checkout lady on Thursday March 21st 2024 ruined my customer experience by acting unprofessional. Easdropping on my private conversation and giving her remarks hope this changes my first experience at this smiths was not a good one."

"For being one of the main customer service booth representatives, she sure does not have great customer service skills. My wife and I have had several negative experiences the past few years with the same person (blonde middle-age, again runs the booth and on rare occasions may help bag). Usually I do not do reviews, but after so many experiences unfortunately this negative one is warranted. Often she is rude, has been accusatory during returns and is constantly on her personal cell phone. In the past I have waited at the booth for several minutes while she's in the back scrolling on her phone, and have had to ask the uscan employee to "call her up" as she is not being attentive to working. I have experienced her talking on her cellphone when I approach the booth and she has a negative tone when she asks what I need. To be honest, I really do not mind personal cellphone use when it's slow, though she is constantly on it and is simply non-attentive and rude. I only need to do a return maybe two times a year, and on those rare occasions have felt the need to be on the defensive when she is "helping". When we see she is running the booth, we expect a negative experience."

"It's a great store very clean high selection I recommend the sushi selection they have quality and descent portion size even with the sashimi. Pokie bowls look so good. Produce section is huge and so colorful with a terrific selection of in season items. The baker got the bagels and donuts on point along with there bread and other items. You really need to check this Smith's out if your in the area. The staff has been really nice and friendly to me and others that I have noticed. So come on down come on down. Great jobs Smith's."