KFC

"My husband loves their food. It's his comfort food. But today wasn't a good day. He saw an ad on the phone, but the phone app would accept the order for some chicken, so he ordered the special for future pickup on the pc desktop. When he got there, the staff told him that it hadn't been processed, but if he could show them the ad, they would honor it. The phone app wouldn't work, so he had to go back home to print it. Then he gets home, and the website has timed out. He wasn't happy to think he wasn't being trusted, but moreover that he had to drive back home to get a copy of the ad. During this exchange, the staff was rude and implied that he was a liar. He told them that he told them the details without good results. Upon his return, he showed the print out of the online special. The manager took the paper away in anger. Then, he was told to park on the other side of the building. The only good thing that happened was the manager didn't charge me and gave me extra sides for my troubles. They need to fix their app as it wouldn't accept my password for me rewards, or I could have shown the order on the phone."

"KFC is a restaurant that I've enjoyed since I was a little kid. It was the place we would go for food on certain holidays and for special moments, so naturally it became a treat. Anyway, I Love their pot pie, famous bowl, family meal deal, and bucket of choice dark meats (which you can request, btw). The only reason I'm not giving them five stars is because more times than not when I went for a pot pie or famous bowl, they were out. I don't normally hold such a thing against a restaurant as it just means that they're successful and they're hot menu items. But after it being the recurring experience over the course of several months, it starts to wear on you."

"They did not give us what we ordered. The food was cold and greasy. When we asked the lady at the window for a gallon of root beer she was very rude when telling us they were out of gallon bags. So we asked for a smaller one and then she proceeds to tell us the root beer was out."

"NASTY ESTABLISHMENT. 1. The lady taking orders through the drive through was licking her fingers and chowing down on who knows what I get it’s finger licking good but geeze lick on your own time #healthcodeviolation 2. All this pregnant lady wanted was some mashed potatoes without gravy. Was ordered very clear and respectful. We got freaking gravy. 3. My mother in law had a simple order. An ice cream cone. First they forget it and we had to go back in to get it. Second no cream was in the cone. It was a cup of cream that they stuck an empty cone on top. This was a simple Tuesday night with no one else in the drive through. I’m not expecting 5 star service but just have the decency to do a simple job. The amount of laziness that I witnessed really ruffled my feathers."

"We went on a weekday evening and were the only ones in the place. The staff seemed friendly and the food came out quick. No complaints here."