Plain City True Value

"Very disappointed I purchased a camp chef smoker here almost two years no problems with that purchase however after that purchase they came out with a promotional punch card for the purchase of pellets. I was glad to participate especially since they offered double stamps the first few weeks. When you filled your card with 9 stamps the 10th bag would be free. Today I went to buy my 9th and 10th bag they refused to honor the card because the girl who punched in my first buys put all 4 punches near the same spot. they claim it only counts as one. They are cheaper elsewhere i'll buy them elsewhere in the future. If I can't trust them I can't buy from them. Since I posted this review the management reached out to me and made things right. I appreciate that they did so and no longer feel that I was being ripped off."

"They had everything we needed in their bulk nuts and bolts section and the staff was really nice, and they had a very wide variety of supplies"

"This place is awesome! The people here are very kind and helpful! If you go here, ask for Ron. He really knows his stuff when it comes to anything in the store. The prices are great, too. My dad just purchased a 132 piece ratchet set for $29. At other places, it's $50-$60. That's 1/2 off! UPDATE: Sadly, Ron is gone. However, Karen and Rodney are also very helpful."

"We are so lucky to have this true value in plain city. Karen the manager and Rodney the other manager are so kind,professional and helpful. I recommend true value to anyone. Thanks for helping me with all of my projects."

"Fantastic store, excellent customer service. Ron is great! Pros: Convenient location Excellent service Employees are willing to help you figure out your project and the tools you need to get it done Inventory larger than I would expect for location Cons: slightly higher prices than chains like home depot (usually make up for it in fuel and time by not driving to Ogden though) They can't carry everything in this location due to size (but they can order on almost anything for you) I'm really glad we have this out here I use it whenever I can!"