PetSmart

"My experience is overall, because we come here often. Some days are OK, other are not. We come here to get crickets for a single leopard gecko. Once a week, whether it's here, or petco, or marks ark. Out of the three, I dislike coming to this one the most. The last time I came, I was told someone would be around to help get the crickets. No one showed up. I asked again and they said someone will be over, and again, no one showed up. I simply left. If they were busy, I'd understand"

"Please do not take your pet to the groomer here. They shaved all of both my mini poodles, basically to the skin. We were told they would have to go pretty short because they had some knots, but they were nowhere near as bad to have their hair cut so short. Lazy grooming, whatever, we got over it. However, the next day, we noticed one of them had scabs on the edge of both her ears. Obviously this was extremely upsetting to see. The scabbing kept getting bigger and bigger, now to the point where I believe it is actually an infection. After checking my other dog's ears, sure enough, she has some redness and scabbing inside one of her ears as well. I am absolutely sure that they got an infection from unsanitized equipment used by your groomers, as there were no signs of them having an ear infection prior. If I could give negative stars I truly would."

"We take our dog Bo to Doggie Day Camp. the PetSmart groomer, and he attends training classes with several trainers (currently with Zazzie). We have loved every interaction with each person and department. We have gotten to know the Day Camp people the best. Bo loves it there! He knows when we are close by, he gets so excited to be going to Day Camp. They even threw him a birthday party. We can't say enough good things. We consider PetSmart family!"

"My 5 year old daughter and I went to PetSmart to get her a fish as a reward. When we got there and went to the fish area, there was a lady helping someone already. She greeted us and said she'll be with us in a moment. After she finished helping with that customer, she approached us and overheard us talking. She inquired if this was our first time buying a first. When I said yes. She was able to give me the run down of how it's best to get the tank and have everything ready beforehand. My daughter wanted a gold fish. The lady was able to let me know they could get big and dirty. So it will require cleaning the tank more frequently. She was really helpful and knowledgeable. My daughter wasn't so sure about the fish after all. But mentioned maybe a hamster. So the lady pointed us in that direction. Another employee in that area was really friendly and helpful there as well. In the end, we didn't get anything. But the employees were really amazing and helpful. They were really good at helping my daughter and I. My daughter wants an animal of some kind but ultimately gets scared when it comes down to actually getting something. So that's why we didn't get anything. But the employees were really good at trying to tell her things to bring out all the positives. I really appreciate how they interacted with her and tried not to just interact with me but to include my daughter."