Fairfield Inn & Suites by Marriott Tulsa Downtown Arts District

"last night my husband and I entered this hotel, we had a booking and the son of mi husband is also an associate because his son is a manager at another marriot, another location... well, at the desk there was a lady who didn't even look at us, she was a racist and a really bad woman, she also stopped my husband's paper where it shows that his son is a manager... this older and racist woman gave me a very bad vibe and the hotel was 52$ including taxes and fees and she said 60, I kept my mouth shut because I really wanted to feel good, but thanks to the racist woman, she managed to ruin this very ok place... I would recommend that she be kicked out because this hotel will lose customers because of her. anyway, there are still people of the same opinion as me..."

"Friendly staff that are knowledgeable about the surrounding area including restaurants and activities available! Very clean with a great atmosphere! Very comfortable beds and conveniently located downtown in the arts district! Strongly recommended!"

"It's a nice place to stay if you're in Tulsa hanging out downtown in the Arts District or having an event at the BOK Center to go to. All within walking distance of here. Little expensive, but you only live once. :)"

"We had an excellent experience here. The location is in a quaint area and is within a minute or 2 of many popular restaurants. The room, gym, pool, and lobby areas were all very clean. Also, Traycie’s service at the check-in was wonderful. She was very kind and thoughtful. The staff was cheerful and warm. We will definitely return!"

"Location is great, but that’s all. Housekeeping was fine too, but those who are customer facing were trash. Front desk forgot they work in hospitality. Not once was an interaction with the front desk, friendly or professional. Zero hospitality in words, attitude or gestures. Upon arrival no hi how can I help you, instead straight to ID and credit card without the please. You’d think they were doing you a favor, but they forgot you’re a paying guest that it’s their job to be hospitable and welcoming towards. Not sure if this is a Marriott issue or just how the front desk manager runs this location, but I interacted with 4 different people and one girl talking on her phone. Thankfully when I went to Hyatt after checking out, I felt like I was home again and so glad to NOT be in the small rooms at Marriott with the, “I don’t smile crew” working in hospitality. This is an I DON’T care guest services at Marriott Fairfield Tulsa, and no they weren’t the under 30 gen Z types either. The on her phone girl was though."