Hempkins Insurance 431 West Crawford Street, Denison, TX 75020

"Excellent customer service"

"***BUYER BEWARE*** Just bought my first home, never had homeowners insurance before and was really stressing over it. Explained my situation to Brad, who attempted to bond with me telling me that we were neighbors and he told me I needed a certain policy. Against my better judgement I went ahead and signed up…btw never spoke to Brad again after the initial phone call. After further consulting, the policy that Brad convinced me I needed was NOT what I needed. Called and cancelled my policy and literally still haven’t heard from anyone at this agency concerning my money even though I was assured they would let me know right away…it’s been over two weeks. Btw I did end up getting my money back only cause I cancelled the charge on my CC w/my CC company. If you’re looking for a sleazy insurance agency you’ve came to the right place. Brad, is this how you treat your neighbors, “neighbor”? WOULD NOT RECOMMEND"

"Best insurance provider in Denison Texas. Conscientious and will give detail on what they are providing on insurance coverage. Cost savings also."

"Called to see why my vehicle insurance went up. Talk to an agent and they said they would check other companies to see if they could find something more affordable and call be back. That was a week ago and never heard back. I have never been done this way by them. I have been with them for 31yrs."

"We have experienced wonderful customer service and quick response times since switching to Hempkins Insurance. Their team is so kind and welcoming any time we call or stop by for a question. I appreciate the personal touch that you get from this Independent Agency vs. the BIG NAME insurance company we had been with for years."