Norman Regional Health System 809 North Findlay Avenue, Norman, OK 73071

"The medical care is exceptional but their billing office is horrible. I get regular labwork done every three months and after my insurance pays I owe $15. I let one slip by me (yes, my fault) but they sent it to a lawyer for collections at 90 days past due without even sending me a warning letter. I got it taken care of and made sure it didn't get reported to my credit bureau but I'm sure it cost them more than $15 to take it to collections and it was barely past due so it was just ridiculous. Plus a different time they owed me a $500 refund after my insurance paid more than they told me I owed out of pocket and it took them 10 months to refund my money. Just be careful with them. They seem to be poorly managed."

"My kid went here in May, 2022 and I receive a bill at the end of January of 2023. I no longer have the option to use my Flex Spend Account to pay the bill. I call to see if they are able to help out and they put me on hold for 20 minutes. I gave up and paid the bill online with no intentions on using them again. Best to go elsewhere."

"awful medical staff and gross and non up to date facilities. Definitely not up to the basic sanitary standards. The CHARGE NURSE discharged me and said I was good to go and I had to flat out tell her my IV was still in. Hate this place."

"I have spent the last 45 min trying to call and make a payment for a bill I have. I don't believe I ever received a physical bill, but just a text message saying that I owed them. I don't think I've ever had this much trouble paying a bill. EVER."