Children's Dental Haven 4225 West Memorial Road, Oklahoma City, OK 73134

"If I could give this office negative stars I would. We had been going there for about a year I think and I was very happy with the dentist and the staff (minus the front desk). I talked to the density about doing another procedure for my son and was told I’d have to pay out of pocket, no problem. We scheduled the procedure four months from then because she can only do them once a month at the hospital, again no problem because that was out of her hands. My son needed the procedure because his health has been declining, along with his behavior (he has autism). A week before the appt I was told that they needed to cancel and reschedule, which is frustrating because we’d been waiting for months. I was told I’d get a call back immediately to reschedule. Took five days to get a call back. I left two messages asking to please give me a call back because I knew her schedule was full and we really needed to get this procedure done. Finally I get a call back, to my surprise I can hear them in the phone but they can’t hear me. What’s even more surprising is what they were saying about me. The doctor herself complained about me leaving a message twice (on two separate days) and said “we’ll she must’ve come into some money for the procedure, must’ve won the lottery. They they started complaining about why I was making such a big deal over some baby teeth. Which I had explained to her the issue when I schedule the procedure and she didn’t seem to feel it was ridiculous then. It was incredibly unprofessional, since I’m sure other clients heard her say these thing (it’s not a big office). Not only that but hurtful and felt judgmental. Never once did I give them the impression we couldn’t pay out of pocket, I never even asked for a payment plan, I just agreed to it without complaint. Maybe she assumed I didn’t have the money because we have soonercare, who knows. When I called back immediately after I heard that you can get I was rude to the assistant that answered, since she was the one saying nasty things lo side the dentist. She knew she was caught and apologized, but I’ve yet to receive one from the dentist. Maybe she doesn’t know that I heard it all. Maybe the assistant didn’t tell her because she’s get in trouble, again who knows. I still wouldn’t recommend this dentist office to my worst enemy because of how they talked, and I’m sure I’m not the only client they’ve talked about negatively. Which I’m sure that happens everywhere but my issue is the assumptions made and the fact that it was said while they had clients in the office that could hear her. This has been really disappointing because the dentist was genuinely nice to my children. Luckily I’ve found a new dentist in Edmond that has been fantastic to my kiddos, they even have a therapy dog to help calm my son with autism."

"TERRIBLE EXPERIENCE! It's a shame how one person can really change the dynamic of someone's business. Although, The Dentist and her staff are very sweet and personable, the front office lady is not. She has been so rude and unprofessional from the first day we tried out the Children's Dental Haven. Recently, when I attempted to call to request proof that we didn't owe a balance after our insurance covered it, she steam rolled me and then hung up the phone. Stat away from this establishment . It's not worth the headache."

"I'm giving a 2 star review because I have been trying to get my kids in to be seen again for almost a year now. I have very bad experiences with dentists so after their first visit and they did amazing and she was amazing I didn't want to change doctors. But I've emailed, left numerous voicemails and have gotten nothing back. She is amazing just disappointed my kids can't get in because no one answers!!"

"Wonderful experience. I have now taken four kids to see the dentist. Great care, wonderful communication, and they provide a fun environment for the kids. I will say the first time I tried to schedule a visit, I had a hard time getting ahold of someone but that has not been an issue since."

"Could not have chosen a better dentist for my daughter. The level of comfort and patience they had with her through her procedure was absolutely amazing. The staff is always warm and welcoming. 5 ⭐'s aren't enough to give and don't come close to explain how satisfied we were with her first visit with a dentist."