Kohl's 12405 East 96th Street North, Owasso, OK 74055

"Kohl's Sephora makeup Department is awesome. And and their home decorating pieces are pretty awesome like their pots and plates and statues and little you know Trinkets and stuff back in the back they're pretty awesome there too and their clothes are nice also and their shoes too"

"This store is very clean, nicely organized, plenty of walking area if you're a walker and the weather outside is too cold for you to walk. Associates are thoughtful, helpful, and kind! Restrooms are clean! I will be returning to this store often to make other purchases whether it's clothing or small appliances or housewares! It's also nice to get a unexpected Kohl's Cash after some purchases!"

"Most of the associates here don't know what they are doing. Kendall, in customer service, was the worst. She doesn't know how to handle a line. She forced me and another woman to get in another line. Even tho I told her we were in the right line for Amazon returns. Then a few minutes later an older much wiser woman came up and told us we should be in our original line. Kendall didn't know how to handle 2 lines at once, she should be retrained at the very least."

"The store was very clean and looked okay. It was very limited on employees in the store. I saw two employees on the baby department side of the store. I needed help in the shoe department area which I finally found a young man 5 or 6 minutes later that could assist me and he did and he was very helpful and pleasant. The checkouts was another troubled area. There was only one check out cashier and there was seven or eight people ahead of me and a small one behind me as well. And the girl was a fairly new cashier to the store. Which I can understand still being new and still learning everything it can slow you down a little bit and I do understand that part very much. Because myself I am a cashier as well. But a customer in the back of the line went to the refined section where there was two ladies there and told them to look at the line and how long it was and was there something they could do that's why I can only imagine the conversation was. Because one of the young lady said I can get the next person here. By the time I got to cash register the same young man that was in the back of the store to help me with the shoe questions was my cashier now and he was very pleasant got me through my purchase very quickly. But all the checkout lines were lit up with their numbers as if there was people there to run the cash registers."