OSSO South

"Kelly and the entire staff have helped me with neck issues and my husband after knee surgery. She is amazing at what she does! Relaxing environment- Great physical therapy."

"Kelly and the other staff here are amazing! They kept me out of shoulder surgery!"

"This place is the best doctors office I have ever been to!!! The receptionist at the rao faculty was the nicest and she was such a great help! Susan the girl that took my blood was the sweetest person I have ever meet and helped me not pass out!! Weird to say but best blood taken experience ever!! They both deserve a fat raise!!"

"The doctors are great but there is a younger looking (25-28y.o roughly) receptionist with darker, longer hair, who could pass as middle easter or Latina who always has an attitude. I’ve been to this office 4 plus times due to 2 surgeries here and this female receptionist is ALWAYS IN a bad mood, very snappy and is just plain rude. When confronted about her attitude she denies it and says “I’m just being straight forward”. I work with a lot of people on a day to day basis and the behavior she is displaying isn’t straightforwardness. She displays a sense of entitlement and prejudice. This office would be a lot better of an atmosphere and experience without her. I wouldn’t be saying anything on here but honestly, her bad vibes are a little overwhelming and it’s not enjoyable dealing with the front desk because of her."

"This office puts patients at risk post-op. The level of discernment their receptionist and medical assistant staff employ is frighteningly low. Seven out of eight calls in one day went unanswered by my family, and when a patient less than one week out of surgery came in to see a doctor for a 101+ fever and a bad rash, indicating significant infection, the receptionist turned her away. Also turned away a man who came in post-surgery with water in his cast. With post-op wounds, every day counts when it comes to infections. This staff did not consult real doctors, PAs or even nurses when making decisions, they simply used their "judgement" and stuck to a calendar, which said Drs weren't available. They told these patients to come back another day or go to the ER. OSSO is asking for law suits with their poor staff, policies and procedures. I can't imagine the surgeons would be happy knowing this is how their staff do business on the front end. For emergency care, we went to McBride, OSSO's competitor, where we've had better luck in the past. Do yourself a favor and do not have a surgery performed here, for your own safety."