Cato Fashions 19665 Haynes Road, Catoosa, OK 74015

"Love this store! Was sad to discover you have discontinued thr fragrances but the staff was helpful, informative, and as always friendly."

"My wife stopped in to pickup an online order. The employee couldn't have been more rude. If a return has to be done, you absolutely do not make the customer feel terrible that you have to return an item they didn't care for. Your number 1 job at this business is to serve the customer. You failed to do that today with a poor attitude. Your manager needs to immediately place you in customer service training before you bury this location. I have been to Catos before and this entirely misrepresented the standard they have always stood for. If you do not like your job, find something else that is not customer facing."

"I had went in to look at shape wear! Gladys didn't have my size in but called around and check and found me what I needed in my size!! She was amazing And went above and beyond for me!!"

"I typically love Cato in Catoosa. Not today. I had only been in there for about 4 minutes and already had 3 items to purchase. Their radio was playing Led Zeppelin, which is fine, but it was super staticky! So I asked the girl working if she could hear it and she said no, but she told another girl, which I'm assuming was a manager or assistant manager. That girl said "Whatever", and mumbled something like "I don't care". I immediately put those 3 items back and walked out the door. I usually buy quite a bit at one time, but not today. So Cato, in Catoosa, you need to step up on the customer service. For the exact date and time for you to see who it was, it happened at 3:30pm, Saturday, September 4, 2021. I don't want to listen to static on the radio for an hour! And I wasn't even being demanding, maybe I should have been! Oh and to make things worse, the girl that I told said, "This is the only radio station we can get so.....". So? So turn it off or turn it down, at least while someone asks politely."