Jimmy John's

"I have ordered from this store 3 times now and never gotten my order in less than an hour. The first time it never showed because they didn't have a driver. But I had to call to find that out. The second time it came after an hour. And today it has been out for delivery for 30 minutes. I live 2 minutes from the store!! What is happening?? I guess I've learned my lesson and won't order from here anymore."

"I ordered a mini turkey sandwich with bacon & they forgot the bacon(called location was given a $10 credit). Looking at the receipt the cashier forgot to add it on he was young. The bread was a bit hard. The next go round bread was much better. Disappointed that they don't have hot sandwiches. But the sandwiche was good."

"Let me just say, I have had numerous great experiences in store. Today, however, was a very different story. I ordered on the app for delivery “ASAP” at 11:29 AM. I pre-selected a 20% tip and paid a $2.99 delivery fee. I called at noon to ask what was going on and was told they had had about 4 orders come in and that mine would arrive “soon.” My order was not marked as Out for Delivery until 12:03 PM. Not what I would call Freaky Fast, but it’s New Years and I know it’s probably busy. I live a 6 minute drive away from this JJ’s location if don’t a straight shot from here to there. I called twice at 12:30 PM and 12:32 PM to ask for another update and no one picked up either time. I got a call at 12:36 PM from the delivery driver asking which house mine was, offering an incorrect house number and stating that “none of these houses had numbers on them.” I told her our correct house number, as included in the order, and told her that our house was numbered both on the curb and on our home. She asked 4 more clarifying questions about the color of our house and our vehicles, and then dropped part of our order off. My sandwich is soggy. I am missing a drink. And my entire bag /order / food smells like cigarette smoke. And was expected far before 12:36 PM - as the hallmark of JJ’s is “Freaky Fast.” I called JJ’s at 12:40 PM and spoke to someone about my concerns. He said I could come in another time for a “replacement” and I asked about specifics regarding what I would be receiving a replacement for. He wasn’t sure. I then got a call at 12:41 PM from my delivery driver offering to come back to my home to deliver my drink. I told her not to worry about it because we have bigger problems at this point seeing that I waited over an hour for a soggy, smelly order. This is so far beyond unacceptable."

"Haven’t been to jimmy’s in a while. Decided to have a family luncheon here. The new wraps were delicious very light but filling. Also tried the new pesto pasta salad it was my favorite item I enjoyed. Did you know they sold slices of deli meat my three year old just likes turkey"

"What a sad sad sandwich! I just had a baby and wanted a sub as my first meal in 48 hours. I was highly disappointed!!! I got the Lulu club and there was hardly any meat at all. A couple tiny chunks of turkey and 2 pieces of bacon. A sad amount of lettuce and some mayo. (I asked for no tomato, they put it on anyways but I took it off and gave it to my husband). There was Absolutely no flavor at all!!! And after not eating for 48 hours, usually whatever you have tastes amazing…..not this! But Ok moving on…. I also got a cookie. Which was good! My husband didn’t care for the cookie though. Neither one of us want to come back. Definitely not worth it."