Jimmy John's,

5510 East 41st Street, Tulsa, OK 74135

"Came into the store and it was completely empty of customers, there was one person at the drive thru. I saw three employees, one stocking the store, one at the window, and one on the line just chopping at a piece of bread with a knife and talking into his headset. At first I thought he was taking an order until he started laughing and I realized he was just chatting with someone on the headset. We didn't get attended to for several minutes. The man who took our order pulled out the wrap and bread but didn't make the food for several minutes. We got our order 11 minutes after ordering. Again the store was empty. The bathroom reeks of urine and smells like it hasn't been cleaned in weeks and there is no soap in the dispensers, so who knows if the employees washed their hands before preparing my food."

"This location has gone down hill won't be back any time soon ordered online 20 mins ahead get there they are busy ok understandable but then continue to sit in line for 30 mins missing my entire lunch and getting back to work late just to be even later having to wait on them to make the order I clearly placed ahead of time so thankfully and hour later finally got my food. Not So Freaky Fast Anymore."

"Food is always great, but a company whose main point in their advertising is "freaky fast". We literally sat in the drive-through for 25 minutes on 2 sandwiches. I'm not sure if there was only 1 person working, but it was definitely the longest wait I've had in a drive-through. Other the wait (which is why you pick a fast food drive-through if you're in a hurry), the sandwiches were great."

"Ordered for delivery I’m 3.5 miles away. Ordered 2 sandwiches 2 drinks 2 chips. Both sandwiches were wrong. 1 wasn’t even the right kind of sandwich. The kicker is that it took an hour after the notification said it was out for delivery. 30 minutes before I got the notification is when I placed the order. 1.5 hrs to go 3.5 miles and to get the wrong food. Only thing that helps is that the guy at the store says he will issue a full refund. Hopefully I can trust that guy."

"I was a first time customer today. I online ordered and picked up. The food was ready fast, but not without suffering in quality tremendously. It had 4 strips of bacon on it that was obviously the precooked kind and very thin slices. I would be surprised if it was 2 oz of meat. The bread was also very soggy and the sandwich was ice cold as if it had been premade hours earlier. Please view the photos for detail. Very disappointed. No, I did not ask for a refund or call as I did not have the time during my lunch hour. In the split picture the top photo is from their menu and the bottom is what I received."