Cracker Barrel Old Country Store

"Food was very bland. Service was horrible. No spoon for coffee. No syrup for pancakes and French toast. No napkins given at all. They forgot to ring in two of our items we ordered. The biscuits and gravy were super bland and flavorless. We usually enjoy Cracker Barrel but this location is just struggling. The other staff could tell how bad it was and didn’t really care."

"On January 5th, I had breakfast with my family at a restaurant. The waitress seemed annoyed, even though there were not many people. However, I shrugged it off and placed our order. We waited for a while, but I thought that food takes a long time sometimes. Finally, the food arrived, but my mother-in-law's scrambled eggs were sunny-side up, my husband's burger with bacon was replaced with a BLT sandwich with bacon, and my French toast order was replaced with pancakes. I requested the waitress to take the incorrect orders back and give us what we had ordered. She said it was coming, but it never arrived. My husband had to leave, so I asked the waitress to package our food to go. I still tried not to make a big deal out of it and told her that we had been waiting for over an hour, and she got a lot of our order wrong. She rolled her eyes and said accidents happen and walked away. When we got home, I found only one piece of bread in my French toast, with no sugar or butter. I called the manager, Brandon, and he apologized and offered to give us three meals for free to make it right. So, on January 7th, I went to order again, but they left out my husband's chicken fried steak. The food was not good either; the fried apple had the skins in it, the mashed potatoes were cold and almost frozen, and the mac and cheese was not good either. I called the manager again, and he offered me another meal, but I declined and told him how unprofessional it all was.will never return ."

"I had a cornbread and biscuit craving I needed to satiate. I enjoyed a warm, buttered biscuit with honey. Then I enjoyed the cornbread dunked in my turnip greens. The hamburger steak was tasty with a side of brown gravy. I had good service from the hostess who checked on me regularly while I ate."

"I always enjoy a Cracker Barrel, especially the breakfast. The lobby of gifts and Knick knacks is so much fun to look through. This year I got my wife a couple of birthday presents there. The bathroom was clean and smelled nice. The dinning area was clean and comfortable. The waitress was nice and she was being taught by someone who knew what she was doing. The food was delicious and we played the golf tee game while we waited. The gravy was so good. This is a place I will definitely return. I can not recommend this place enough. It is consistently good. “Jesus said to him, “I am the way, the truth, and the life. No one comes to the Father except through Me.” ‭‭John‬ ‭14‬:‭6‬"

"Let me start by saying that we visited this location a month earlier and at that time, the food was great and the service was good. This visit was completely the opposite. The service was horrible. Our server took our order and wasn't seen again until our food came out. I ask for extra ice when placing our drink order and again when we ordered. I had to ask again when our food came. The food was awful. The chicken tenders were like jerky. I tried to eat a piece of one and could hardly choke it down. We had to get another waitress to help (who was delightful by the way) Our waitress returned at the end of the meal, after I had the other waitress bring me something different and was completely unaware of any issue because she had never bothered to check on is until at least 15 minutes later. I hardly ever send food back or complain but this was the most disappointing meal I've had in ages. I've never had such poor quality food at a Cracker Barrel."