Lucky Brand 7646 West Reno Avenue, Oklahoma City, OK 73127

"Bought a hooded shirt from them. 10 days later they sent me an email advising a $15 price drop. I requested they refund me the difference. They refused, claiming their policy was only to honor price drops seven days after a purchase. Last time I do business with LB."

"So many great things to shop for. I love their clothing and jewelry!! There are almost always some great sales/ deals. Employees always let you know immediately about their specials. Love shopping at this location"

"Terrible service. "Zarea" at the OKC outlet location forced me into store credit (instead of the refund due per company policy) for a denim return that was within the 60-day extended holiday window. Claimed its a "system problem" that she cannot correct due to "the buttons programmed into 'the system'". She supposedly called customer service to assist or override, but she was very casual on the phone as if she was speaking to a peer her, and proceeded to tell them i was insistent on a refund, like it was a personal request which was out of policy. Very bold. I recommend shopping elsewhere where the location follows the company direction. This one has attitude and is not honorable."

"I got the best customer service here and it was ten minutes before close! They didn't care helped me find 2 pairs of pants and a top. Enjoyed the experience and will go back. I would recommend the shop."

"I love this Lucky store. Such great prices and excellent deals. I can always find plenty to wear at the Lucky store. They always have a well stocked clearance section. I love the lucky Jewelry as well. I can always find very cute and stylish earrings bracelets and necklaces. I just shopped here a couple of days ago and they had so many great deals and discounted items. I got several pair of jeans and a few dresses and sweaters for work. I also bought a beautiful casual men’s flannel shirt that I love, also at a great price. I regularly check in at the Lucky outlet store. When I need something in particular for a special occasion, the main manager has always helped me find great outfits. Several times she’s even taken me in the back room too look for specific things that were not on the floor. It’s my Go-to when I need an outfit for an occasion and I’ve never left empty handed. Love this store and the employees are so helpful. They can find anything you need and quickly!!"